LPN or Certified Medical Assistant (Franklin Urgent Care) - 36 hours

Responsibilities Escorts patients to examination rooms, takes and records vital signs such as blood pressures, temperatures, height, weight, and other measurements. Collects and documents patient health status, history, and monitors patient progress following standard procedures. Performs EKGs, phlebotomy, and Point of Care (POC) tests according to clinic/office standards. May prepare, document, and administer non‑intravenous injections as directed or required by office/clinic, within scope of practice. Assists in performing routine physical examination or clinical procedures. Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate. Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines. Sets up/prepares rooms based on patient care requirements and assists in the setup, maintenance, disassembly, and cleaning of patient equipment. Ensures instruments and scopes are cleaned, sterilized, and repackaged per office/clinic protocol. Operates the sterilization/cleaning systems as necessary. Assists in moving, lifting, positioning, and transporting patients as directed following policy standards. Utilizes proper safety techniques and body mechanics in all work‑related activities. Follows procedures for arriving patients and scheduling appointments. Assists with patient admissions, transfers, and discharge procedures. Maintains assigned office and/or clinical supplies, assures accurate inventory of supplies based on approved levels, rotates stock as required, and initiates requisitions for re‑supply or special items. Maintains logs, organizes patient care chart, and/or maintains medical records. May enter data or retrieve medical information from the electronic medical record. Processes prescriptions and refills as directed per procedure. Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and forms, receiving/returning/directing phone calls, and documenting in the patient record as required or directed. Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed. Follows guidelines established by insurers to ensure that pre‑authorization, pre‑certification, and clinician referrals for treatment are obtained prior to patient visits. Collects co‑payments from patients for visits and maintains records. All responsibilities are essential job functions. Qualifications License/Certification/Education – Required: High School Diploma or equivalent. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. Failure to obtain certification within this period may result in termination or re‑assignment. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.). Unless certification, licensure or registration is required, an equivalent combination of education and experience that provides proficiency in the areas of responsibility listed may be substituted for the above requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We strive to make respect a part of everything we do at UMass Memorial Health. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team. As an equal opportunity and affirmative action employer, UMass Memorial Health encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible. #J-18808-Ljbffr UMass Memorial Health