Assistant Branch Manager

Assistant Branch Manager The Assistant Branch Manager performs a lead role in helping to reach sales goals and deliver on client experience expectations of the branch. As a vital member of the team, they are accountable for identifying prospects, retaining and deepening existing bank client relationships, and recommending value‑added bank products and services. They manage the entire experience by efficiently handling client service needs and new account openings for personal and business clients, identifying opportunities, and making referrals to other lines of business. Corporate Values Caring Loyalty Integrity Friendship Fun Benefits Access to Marathon Health Clinics (free visits & prescriptions) Generous Paid Time Off benefit Tuition Reimbursement 401(k) match Associate Stock Ownership Plan Daycare reimbursement Free onsite fitness center and fitness reimbursements Health and wellness programs Voice through our Diversity/Equity/Inclusion Council Career growth opportunities Work/life balance support Key Responsibilities Lead and motivate the team in alignment with Centier’s Mission, Essentials of Excellence, and Values. Use independent judgment and sound decision making to limit risk. Build and maintain strong relationships with clients, associates, branches, departments, and external organizations. Support training and career development of branch associates. Develop and implement strategies to meet or exceed branch goals and increase market share. Participate in and oversee the Servant Sales process per established guidelines. Counsel clients on their financial needs, complete account openings, and originate/close loans. Maintain and expand existing customer and business banking relationships. Ensure consistent application of bank policies and standard operating procedures. Assist with operational duties such as opening/closing the branch, verifying currency shipments, maintaining appearance, assisting with drawer balances, preparing reports, and balancing ATM and vault. Coach and mentor associates to improve results. Create schedules based on expected branch traffic and volume. Oversee operation of the branch in the absence of the Branch Manager. Resolve client concerns efficiently, with management assistance if needed. Represent Centier professionally in community involvement, volunteerism, and external initiatives. Assist with performance management, including reviews, salary recommendations, coaching, action plans, schedules, hiring, discipline, and termination. Promote professional expertise through online courses and internal seminars. Follow Essentials of Excellence and exhibit Corporate Values in all interactions. Skills, Experience & Qualifications Working knowledge of PC software including MS Windows, Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, social media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and other bank‑approved software. Strong problem‑solving skills and the ability to recommend and implement solutions. High attention to detail for accuracy. Demonstrated ability to work and lead within a team environment. Strong interpersonal, verbal, and written communication skills. Consultative skills to identify client financial needs and recommend solutions. Understanding of consumer credit (loan‑to‑value, debt‑to‑income, credit reports). Experience adopting new technology, system conversions, and software rollouts. Ability to interact with business partners such as Investment Services, Mortgage, and Business Banking sales professionals. Minimum Qualifications Bachelor’s degree in a business‑related field preferred. 2+ years of management experience, preferably in banking, financial services, or retail sales with an emphasis on consumer and business development. Client service experience. Equal Opportunity Employer Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply, please call View phone number on click.appcast.io or email View email address on click.appcast.io. Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Centier Bank