Shift Lead

Job Description

Job Description

Shift Lead - Full Time
Super Taco

Job Summary
Join Super Taco as a Shift Lead and play a vital role in our full-service restaurant. As an integral part of our hospitality team, you will oversee daily operations, support both kitchen and front-of-house teams, and ensure exceptional guest service. This position is perfect for motivated individuals seeking leadership opportunities in a fast-paced, energetic environment with room for career advancement and personal growth.

Key Responsibilities

• Restaurant Operations
  • Oversee day-to-day restaurant activities in the absence of the General Manager or middle management
  • Maintain product quality, restaurant cleanliness, and facility appearance
  • Ensure safety, security, and adherence to all company policies and procedures
  • Assist with facility maintenance and equipment troubleshooting
  • Monitor and achieve performance targets, financial goals, and labor budgets
  • Conduct and analyze daily/weekly inventory; support order and storage processes
  • Support catering operations and timely completion of related procedures
• Team Leadership
  • Help interview, hire, train, schedule, and evaluate restaurant staff
  • Motivate and coach front-of-house and kitchen staff to ensure high morale and efficiency
  • Lead training and evaluation processes for all team members
  • Promote open communication between front-of-house and back-of-house teams
  • Participate in team and departmental meetings
• Administrative Responsibilities
  • Assist with payroll, paperwork, and record keeping
  • Process HR paperwork, including absence requests and terminations, and celebrate employee milestones
  • Support administrative duties in the absence of the General Manager
  • Ensure staff certifications (food handler, RBS) are up to date
• Guest Service
  • Ensure exceptional guest service and satisfaction at all times
  • Handle guest concerns professionally and efficiently
  • Uphold company mission, vision, and core values in all interactions
• Kitchen & Bar Operations
  • Assist in food preparation and follow food safety guidelines
  • Maintain cleanliness, organization, and inventory of front-of-house and kitchen areas
  • Be flexible to work in various roles including bartender, server, line cook, and utility as needed

Requirements

• Previous experience in a restaurant, sports bar, or hospitality team leadership role preferred
• Ability to multitask and work efficiently in a fast-paced kitchen and dining environment
• Strong communication, conflict resolution, and team motivation skills
• Basic computer knowledge for administrative responsibilities
• Current food handler’s card and RBS certification (or willingness to obtain)
• Physically able to stand and walk for up to 4 hours at a time and lift up to 50 lbs
• Available to work all shifts including days, nights, weekends, and holidays as required
• Willingness to work in varying temperature environments and perform repetitive tasks
• Adherence to uniform and personal appearance standards
• Positive attitude and eagerness to learn and grow

Schedule
Full-time position. Must be available to work day, night, weekend, and holiday shifts as needed.

Why You'll Love Working Here

• Competitive pay: $17-18 per hour plus tips
• Quarterly bonus eligibility
• 50% off food when working; 20% off food when dining at other locations or ordering to-go
• Uniform provided
• Opportunities for career growth and advancement
• Engaged, high-energy restaurant culture
• Comprehensive hands-on training and leadership development
• Make a real impact on team culture and guest experience
• Work alongside passionate hospitality professionals in a supportive team

Join the Team
If you’re a motivated leader ready to elevate your hospitality career, apply today to become a Shift Lead at Super Taco. We look forward to meeting you!