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Operations Manager

$45k - $65k

UFC Gym - Downtown Pittsburgh

Role Overview The Operations Manager is the backbone of the club, responsible for ensuring seamless daily functions, maintaining brand standards, and driving operational revenue. You will lead the back‑office and front‑desk teams to provide a clean, organized, and high‑energy environment for our members. Key Responsibilities Operational Excellence & Revenue Take ownership of hitting monthly Operations Revenue goals through efficient management and point‑of‑sale oversight. Manage supply ordering, receiving, and inventory reporting to keep the club fully stocked and operational. Maintain an efficient back‑office by filing accurate daily and weekly revenue and inventory reports. Team Leadership & Standards Hire, train, and develop a high‑performing operations team focused on friendliness and punctuality. Ensure the team consistently executes basics, including strict adherence to dress code and club cleanliness. Instill a sense of common responsibility across all club functions to enhance member and team‑member experience. Member Retention & Experience Act as a champion for member retention by advocating for the best possible operational processes and in‑club experiences. Supervise general maintenance and organizational flow of the club to ensure a premium “Big Gym” feel. Qualifications Previous management experience required; background in the Health & Fitness or Hospitality industry highly preferred. Highly organized with strong oral, written, and presentation communication skills. Proactive leader willing to take responsibility and solve problems regardless of situation. Comfortable supervising point‑of‑sale (POS) operations and managing detailed administrative files. Benefits Bonus based on performance. Competitive salary. Employee discounts. Free uniforms. Health insurance. Paid time off. Training & development. Wellness resources. Comprehensive medical, dental, and vision coverage. Work‑life balance: ample vacation days, personal leave, and holidays. Growth: ongoing in‑house training and discounted recertifications (NASM, ACE, ISSA). Perks: free gym membership, team‑building events. Compensation: $45,000.00 - $65,000.00 per year. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym. #J-18808-Ljbffr

Vacancy posted 19 hours ago
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