Certified 911 Dispatcher

Full-Time Certified 911 Dispatcher

This position is for a Full-Time certified 911 Dispatcher. Salary will depend on experience/qualifications.

The City of Winchester is seeking a Full-Time certified, skilled and dependable Emergency Communications Specialist to support public safety operations. This part-time role is responsible for receiving and dispatching emergency and non-emergency calls while maintaining professionalism and accuracy in high-pressure situations.

Responsibilities include:

• Ability to work varying shifts, flexible schedules including nights, weekends, and holidays, and regular reliable attendance
• Answers emergency and non-emergency calls, requests for service including law enforcement, fire and emergency medical assistance
• Receives and transmits messages by radio and tracks all apparatus/units through Computer Aided Dispatch (CAD)
• Utilizes multiple maps to confirm locations and assist both internal and external customers
• Prioritizes and dispatches emergency responders and/or appropriate resources

Minimum requirements include:

• DCJS Certification
• Priority Dispatch Certification
• 3 years of emergency communications dispatch experience

Key qualifications:

• Strong communication and multitasking skills
• Ability to remain calm and effective under pressure
• Commitment to public service and teamwork

The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

This position is eligible for benefits.