Data Center Technician

The Data Center Technician is responsible for the installation, maintenance, and
repair of server hardware and related equipment. This role ensures optimal
functioning of hardware systems, expand existing pools of engineering services,
contributing to new projects and minimizing downtime through prompt response times.
Priority support for the seamless operation of technology infrastructure between
engineering teams to maintain access for critical systems and hands-on assistance to
software developers and hardware engineers.
Capable of keeping pace with cutting-edge AI hardware development (servers,
desktops, PCIe boards) and is not hindered by constant change due to R&D,
prototyping, and hardware/software patches through to commercial release.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- High school diploma or equivalent; associate degree in IT, computer science, or STEM related fields.
- 2+ years of experience as a Data Center Technician in live/production environments.
- Proven ability to install, configure, and maintain servers and peripheral devices.
- Proven ability to perform routine maintenance, upgrades, and repairs.
- DCIM (Data Center Infrastructure Management) tools to view/update assets per location and project.
- Provide technical support and end-user training on hardware functionality and best practices.
- Collaborate with IT, Sites, and Customer teams to resolve unique issues in support of complex network infrastructure.
- Ability to climb ladders and work in elevated and/or tight data center spaces.
- Ability to lift and move equipment up to ~55lbs
- Ability to adhere to safety protocols and industry standards.
- Data Center Break/Fix troubleshooting experience
- OS Automation experience using Python and/or Ansible


Nice to Have Skills & Experience
- Enthusiasm
- Communication Skills
- Certifications:
- Server+
- Network +


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.