Sr. Content Strategist

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast‑paced, dynamic environment that’s constantly evolving. Main Responsibilities Drive clear, consistent, and user‑centered content across the grocery app and website, supporting the full end‑to‑end customer journey. Partner closely with product, design, engineering, marketing, and data teams across the US and India to deliver high‑quality content at speed. Contribute to scalable messaging strategies that enable personalization and conversational experiences while maintaining brand voice and usability standards. Write, edit, and optimize UX copy across key journeys (discovery, search, product detail, cart, checkout, and post‑purchase). Deliver high‑quality UI copy with fast turnaround times, balancing speed with clarity and consistency. Develop and maintain content guidelines, voice and tone standards, and reusable content patterns. Collaborate cross‑functionally to align content with product requirements, user needs, and business goals. Create and manage marketing communications, including push notifications, in‑app messaging, and lifecycle campaigns. Build scalable messaging frameworks to support personalization initiatives and dynamic content delivery. Contribute to conversational interfaces (e.g., chat, virtual assistants) with structured, task‑oriented dialogue design. Ensure consistency and quality across platforms, features, and distributed teams. Required Qualifications 3‑6 years of experience in UX writing, content design, or content strategy. Strong portfolio demonstrating end‑to‑end product content and UI copy. Proven ability to work in fast‑paced environments with quick turnaround requirements. Experience collaborating with cross‑functional teams (product, design, engineering). Strong understanding of UX principles and ability to simplify complex concepts. Excellent written and verbal communication skills. Preferred Qualifications Experience in eCommerce, grocery, or retail domains. Familiarity with personalization strategies, A/B testing, and data‑informed content decisions. Experience writing for conversational interfaces or AI‑driven experiences. Background in marketing or lifecycle communications. Experience working with global teams across multiple time zones. Success Metrics Improved conversion rates and task completion across key user journeys. Increased engagement and effectiveness of push and lifecycle communications. Speed and quality of UI copy delivery meeting product timelines. Adoption and scalability of messaging frameworks for personalization and conversational use cases. Consistent voice and tone across all touchpoints and high stakeholder satisfaction. Benefits Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Equal Opportunity Employer Albertsons is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus. #J-18808-Ljbffr