Bookkeeping Clerk

Overview The primary function of the Bookkeeping Clerk is to assist and provide support to the bookkeeping department. Hours Hours: 8:30 to 5:00 Monday through Friday; some Saturdays may be required. Responsibilities Customer service skills — answering basic questions from customers and assisting with overflow calls. Service events – close account requests, research, telephone transfer requests, stop payments, unauthorized transactions, etc. Work large item reports, stop payment reports, unposted reports, Social Security information requests, and Medicaid requests. Respond to customers through a secure messaging platform. Learn and operate the switchboard; cover switchboard vacations and vacancies with a Saturday rotation possible. Balancing reports including telephone transfers, ACH files, and internal accounts. The ability to multi-task is crucial to this position. The applicant should possess administration skills, communication skills, and critical thinking skills and must be able to perform under busy conditions and meet daily deadlines. You must be able to work flexible hours based on department needs. Main Requirements for a Bookkeeping Clerk Meet acceptable standards for attendance and punctuality Meet acceptable standards based on performance metrics Provide excellent customer service by answering and handling all calls in a courteous and professional manner Complete proper paperwork or data entries, accurately and efficiently Filing and other basic office duties Complete additional duties as assigned FSNB is a full-service bank that has been family owned and operated for over 75 years. We are currently seeking friendly, outgoing, and adaptable individuals to join our team as an entry level CSR in the Bookkeeping department. Applicants will work in a relaxed environment and should possess office, data entry, and excellent communications skills. FSNB provides paid training and promotes from within, offering career growth opportunities such as team leaders and supervisors. All qualifications can be acquired through on‑the‑job training with no finance or accounting experience necessary. If you are looking for an opportunity to learn something new or want to capitalize on any previous banking/financial industry, customer service, or sales representative experience—look no further and begin building a successful career with FSNB today! What Is In It For You Opportunity for pay increases as soon as 60 days Paid training Paid vacation Paid personal leave Medical/Dental/Supplemental Insurance 401k Plan Paid death benefit Paid holidays Flexible scheduling with Sundays off Promotes from within Growth/Career opportunities Equal Opportunity Employer #J-18808-Ljbffr