Quality, Food Safety Supervisor

Quality, Food Safety Supervisor Crystal Creamery is seeking an experienced Quality, Food Safety Supervisor to join our manufacturing team working Sunday through Thursday 3pm to 11:30 pm. This position is responsible for overseeing quality, food safety, environmental compliance, and regulatory programs within the manufacturing facility. The position will provide leadership to Quality personnel, work closely with Production, Maintenance, Sanitation, and other departments, and ensure that products and processes meet company, customer, regulatory, and food safety requirements. This is a hands-on leadership position requiring strong communication, problem-solving, attention to detail, and the ability to work effectively in a fast-paced manufacturing environment. Essential Responsibilities Quality & Food Safety Supervise and provide leadership, training, coaching, and direction to Quality employees. Ensure compliance with company Quality and Food Safety programs. Monitor manufacturing processes to ensure products meet established specifications and quality standards. Maintain and enforce GMPs, HACCP, SSOPs, SQF, and other applicable food safety requirements. Monitor Critical Control Points (CCPs), preventive controls, process controls, and required documentation. Investigate quality and food safety issues and ensure appropriate corrective actions are implemented. Place product on hold when necessary and coordinate investigation, disposition, and release of non-conforming product. Lead or participate in root-cause investigations and corrective and preventive actions (CAPA). Review quality records, production documentation, laboratory results, and other required records for accuracy and completeness. Identify trends and opportunities for improvement and communicate significant issues to management. Support customer complaints, product investigations, traceability exercises, mock recalls, and actual recalls when required. Assist with internal, customer, regulatory, and third-party audits. Leadership & Continuous Improvement Lead and develop Quality employees through training, coaching, and accountability. Establish clear expectations and ensure employees follow Quality, Food Safety, Environmental, and company procedures. Work closely with Production, Maintenance, Sanitation, Engineering, and Management to resolve quality and environmental issues. Participate in continuous improvement initiatives designed to improve product quality, food safety, efficiency, and compliance. Develop and maintain procedures, work instructions, forms, and other documentation. Use data and trend analysis to identify recurring issues and recommend solutions. Promote a strong culture of food safety, quality, environmental responsibility, and accountability throughout the facility. Qualifications Bachelor's degree in food science, Environmental Science, Biology, Chemistry, Quality Assurance, or a related field preferred. Equivalent combination of education and manufacturing experience may be considered. 3–5 years of experience in food manufacturing, quality assurance, food safety, environmental compliance, or a related regulated manufacturing environment. Previous supervisory or leadership experience preferred. Strong knowledge of GMPs, HACCP, SQF, SSOPs, and food safety principles. Knowledge of environmental compliance requirements and regulatory programs. Experience with internal and external audits. Experience conducting investigations, root-cause analysis, and corrective actions. Strong written and verbal communication skills. Strong organizational skills and attention to detail. Ability to analyze data, identify trends, and make sound decisions. Proficient with Microsoft Office and quality management/documentation systems. Ability to collaborate with employees at all levels of the organization. Bilingual English/Spanish skills are preferred. Preferred Certifications HACCP Certification PCQI Certification SQF Practitioner or equivalent food safety certification Internal Auditor training Environmental compliance training OSHA or safety-related training Crystal Creamery is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Crystal Creamery is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process.