Senior Risk Investigator

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

About the Team

The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.

What You'll Do

As a Senior Risk Investigator, you will play a critical role in identifying, analyzing, and mitigating risk across our product domains. You will be performing in-depth investigation on sophisticated risk patterns and escalated cases from the risk operation team. Your expertise in fraud detection, Fin Crime risk management, and analytical review will be essential in protecting the company from financial losses and reputational damage. You will work closely with cross-functional teams to ensure that our policies and procedures are effectively implemented and that our risk management strategies are aligned with industry best practices.

This role is based in San Francisco.

Responsibilities:

• Conduct in-depth investigations of high-risk cases, including fraud, money laundering, and compliance violations
• Analyse data and intelligence to identify patterns of suspicious activity and assess risks associated with customer accounts
• Develop and implement risk assessment methodologies and strategies to enhance our monitoring and detection capabilities
• Collaborate with compliance, legal, and operational teams to ensure adherence to regulatory requirements and internal policies
• Prepare detailed investigation reports and present findings to senior management, providing recommendations for action
• Design and execute training programs for staff on risk awareness and detection techniques
• Stay informed of industry trends, regulatory changes, and emerging risks to continuously enhance the risk management framework
• Mentor and support junior risk investigators, fostering a culture of learning and excellence within the team

Who You Are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications:

• Bachelor's degree in finance, business, criminal justice, or a related field; advanced degree or certification (e.g., Certified Fraud Examiner, Certified Risk Manager) preferred
• 5+ years of experience in risk investigation, fraud prevention, or compliance in a financial services environment
• Extremely strong analytical skills and at least some experience in SQL
• Ability to conduct complex investigations and analysis of financial data
• Excellent knowledge of regulatory requirements related to AML, KYC, and fraud prevention
• Strong communication and presentation skills, with the ability to convey complex information clearly to stakeholders at all levels
• Proven ability to work independently and manage multiple priorities in a fast-paced environment
• A proactive mindset with a commitment to continuous improvement and innovation in risk management practices

Preferred Qualifications:

• Technology, financial services and/or experience in a high growth environment is advantageous.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal Opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.