Wellness Attendant

Wellness Floor Attendant

The Wellness Floor Attendant is responsible for creating a welcoming and safe environment in the Wellness Center. This role supports members and guests by providing basic equipment guidance, maintaining cleanliness, and ensuring adherence to safety policies.

Essential Functions

• Greet and engage members and guests in a friendly, professional manner
• Provide basic orientation to fitness equipment and wellness center layout
• Monitor the wellness floor to ensure safe and appropriate use of equipment
• Enforce wellness center policies, including age guidelines and safety standards
• Maintain cleanliness of equipment and workout areas throughout shift
• Conduct regular walkthroughs to identify and report maintenance or safety concerns
• Respond appropriately to incidents and seek support when needed
• Assist in promoting wellness programs, classes, and services as appropriate

YMCA Competencies

Mission & Community Oriented

Demonstrates YMCA values and provides a welcoming environment for all members.

People Oriented

Builds positive relationships and communicates effectively with members and staff.

Results Oriented

Supports a safe, clean, and positive member experience.

Personal Development Oriented

Shows willingness to learn and grow in the role.

Qualifications

• Friendly, approachable, and customer service–focused
• Basic understanding of fitness equipment preferred (training provided)
• Ability to communicate with individuals of all ages and abilities
• CPR/AED certification required within 30 days of hire
• Must be reliable and able to work independently

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift light equipment and assist with basic setup/cleaning
• Ability to respond quickly in emergency situations

Compensation: $16.00 per hour