Hospitality Technician Senior

Support Services Technician

As a Support Services Technician with Corewell Health, you will make a meaningful impact by assisting patients and care teams across areas such as Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain. You will remain on one unit per shift, supporting about 1215 patients each day by ordering and delivering meals, completing daily room cleaning, providing one-way transport to the discharge lounge or lobby, and responding to non-clinical requests through concierge technology. Strong communication, adaptability, and teamwork are essential as you help create a seamless and positive patient experience.

Essential Functions

• Refer to the job description of the role being performed, including using the associated technology.

• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.

• Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.

• Completes special projects as assigned, with specific direction.

Qualifications

Required

• High School Diploma or Equivalent

• 1 year of relevant experience Customer service and/or other related experience

Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days.

• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days.

• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And

• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And

• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required Or

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health Cares For You

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name

Hospitality Svcs - Royal Oak Hosp

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

36

Hours of Work

7:00 a.m. to 3:30 p.m

Days Worked

Variable

Weekend Frequency

Every other weekend