General Manager Trainee

About the role As a General Manager Trainee, you are being developed into the operational leader and cultural driver of your future branch. This role is designed for ambitious, growth-minded individuals who are eager to learn every aspect of the business—from sales and customer experience to production and team leadership. You will work closely with your Regional Manager and partner with Remote Sales Representatives to drive revenue, manage crews, and deliver exceptional project outcomes. This is a hands-on leadership role where you will be expected to learn the roofing process end-to-end while actively contributing to the success of your branch. You will set the tone for performance, accountability, and customer experience, all while developing the leadership skills necessary to step into a General Manager position. We are looking for a self-motivated, servant-hearted leader who thrives in a fast-paced environment and is committed to continuous growth. What you’ll do Build strong customer relationships and provide exceptional service to drive new business and brand loyalty Manage your sales schedule and partner with Remote Sales Representatives to achieve revenue goals Present Cenvar's products, services, and scope of work to potential customers Utilize CRM systems to track jobs, maintain documentation, and ensure process compliance Schedule and manage jobs for both in-house crews and subcontractors, ensuring top-quality work Oversee job sites and crews to ensure safety, efficiency, and protection of customer property Monitor project progress and ensure a smooth, high-quality customer experience from start to finish Complete administrative tasks including expense reports, payroll, invoicing, and warranty registrations Set performance expectations and hold team members accountable to company standards Attend and actively participate in weekly team meetings Represent the company with professionalism, integrity, and positivity at all times Qualifications Minimum of 3 years of management experience in a sales or customer service-oriented role Strong sales mindset with a passion for delivering excellent customer service Excellent communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Proven dependability and strong work ethic Positive, energetic attitude with a servant leadership mindset Proficient in Microsoft Office Suite and CRM systems Valid driver's license with an acceptable driving record (insurable under company policy) Experience in construction or roofing industry management (preferred) Bilingual (English/Spanish) is a plus Benefits Take-home company vehicle provided (for work use only) Health, dental, vision, and life insurance (available after 60-90 days). 401(k) participation with 4% employer matching contributions. PTO and 8 paid company holidays per year. Tuition-free college courses through our Education Program (up to $7K/year) and reimbursement for approved professional/personal development books. Exclusive discounts on roofing, gutters, repairs, solar, and windows. #J-18808-Ljbffr