Medical Assistant/Patient Service Specialist

Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.ScheduleThis is a full-time, clinic-based position with a consistent Monday through Friday schedule.Monday–Friday, 8:00 a.m.–5:00 p.m.8-hour shifts with a 30-minute lunch breakClinics are closed on weekends — no Saturday or Sunday shiftsWhat You'll DoYou'll play a key role in supporting both patients and providers by:Front Office/ Patient Services SpecialistGreeting patients and checking them in with warmth and professionalismManaging calls, messages, scheduling, referrals, follow ups, and co paysAssisting with insurance verifications and prior authorizationsUpdating patient information and supporting clear communication between patients and providersClinical/ Medical Assistant ResponsibilitiesRooming patients and preparing them for their visitTaking vitals, updating medical histories, and documenting in the HERAssisting providers with procedures and administering vaccinesPerforming point-of-car testingMaintaining clean, stocked exam rooms and following all safety protocolsWhat You BringAccredited MA training or equivalent experienceMA certification1+ year of healthcare experience preferredStrong communication, organization, and teamwork skillsComfort working in a fast paced, patient centered environmentWhy You Will Love Working HereWe take care of our team so they can take care of patients. Benefits include:Medical, dental, and vision coverageCompany funded HSA + exclusive healthcare discounts401(k) with company matchCompany paid life insuranceFlexible time off + Vacation Exchange ProgramMedical Assistant Certification ReimbursementWhat We ValueTrust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.