Account Executive

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Account Executive is accountable for developing and implementing comprehensive account plans that delight clients and ensure healthy long-term partnerships. This strategic leader mustanticipateclient needs, deliver exceptional results that outperform key performance indicators, and build high-performing teams that achieve operational excellence while driving sustainable revenue growth and profitability.Primary ResponsibilitiesExceeding Client Expectations Through Strategic PartnershipExecutes the vision and strategy of the account plan, ensuring clientobjectivesand interests are consistently met and exceededActs as a Strategic Partnerby connecting teams across regions and services, driving the fundamentalmindsetand bringing strategic direction to complex client relationshipsDemonstrates Proactive Leadershipbyanticipatingwhere clients are heading and positioning teams for success, connecting dots across organizational silosDevelops,managesand implements Voice of the Customer (VOC) programs to regularly gain input and direction from clients ensuring strategic alignmentResponds to client issues with expedient, professional solutions that strengthen long-term partnershipsBuilding and Managing High Performing Teams with AccountabilityMaintains Strategic Accountabilityby staying close enough to major work initiatives without micromanaging day-to-day operationsEnsures the best qualified candidates are hired for all roles on the accountBuildsactionable and measurable career development plans for all direct reportsDrives Best Practiceson account while bringing in external speakers and off-account experts to enhance team capabilitiesUpdates Metro Plans opportunisticallyrather than limiting updates to the contractual two per year requirementEmbodies the firm's values and core behaviors of collaboration,integrityand excellenceAdvances diversity and inclusion priorities through strategic talent moves including hiring,rotationand promotionIdentifiesandgroomssuccessors to key rolesAchieving Financial Results Through Strategic GrowthPresents annual account plans including keyobjectives, client satisfaction results, value-add activity summaries, and targeted expansion strategiesProactively manages account budgets whileidentifyingopportunities to generateadditionalrevenueRetains all current business lines and expands the book of business beyond existing product lines or geographyMitigates organizational risk bymaintainingA/R below60 dayspayableContributing to Company Growth and InnovationShowcases Excellenceby bringing leading practices and innovations from the account to the broader organizationLeverages Relationshipsto bring flexibility andexpertiseto the entire team,demonstratingbest-in-class service deliveryIdentifiesopportunities within professional networks to generateadditionalrevenue, engaging cross-functional resources effectivelyDemonstrates Courageby challenging the status quo on both client and internal sides to drive continuous improvementServes as internal reference for service delivery excellence that expands Jones Lang LaSalle's market presenceKey Attributes RequiredStrategic LeadershipStrategic Partnership Mindset: Ability to connect teams across regions and services while driving fundamental business strategyProactive Vision:Anticipatesclient direction and positions teams for future successExemplary executive presence with gravitas to command respect internally and externallyOperational ExcellenceBalanced Accountability: Close enough to major initiatives without over-engaging in daily operationsBest Practice Driver: Continuouslyseeksand implements leading practices both on and off accountCourageous Leadership: Willing to challenge existing processes and assumptions for better outcomesRelationship ManagementFlexible Relationship Approach: Brings adaptability andexpertiseto entire team dynamicsExcellence Showcase:Demonstratesand promotes expert capabilities across the accountCommercial astuteness with ability to recognize growthleversand productivity driversBusiness AcumenFinancially astute with strong commercial orientation and financial acumenResults-driven with ability to take quick, decisive corrective action when neededObsessed with customer behaviors and industry trend analysisTransformational leadership capabilities with energy and resilience to drive changeRequirements10+ years of Facility Management and Commercial Real Estate executive leadership experienceProven capabilities developing outsourced Integrated Facility Management solutions for Fortune 500 companiesExtensive experience hiring, training, andretaininglarge teams (100+) in client service environmentsDemonstrated budget management experience with strategic financial oversightBachelor's degree with broad business experience; MBA or post-graduate studies preferredExperienceoperatingeffectively in complex, large, heavily matrixed organizationsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:250,000.00 – 275,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, Raleigh, NC, Richmond, VA, Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: New York, NY; Charlotte, NC; Richmond, VA; Raleigh, NC; Washington, DC; Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GAType: Full time