Project Manager

Job Description

Job Description

Position Overview

The Project Manager is responsible for coordinating and managing bank-wide projects and strategic initiatives to ensure successful implementation, effective communication, and achievement of organizational objectives. The position collaborates with management, business units, vendors, and external partners to facilitate project execution, process improvements, and organizational change.

The Project Manager serves as a resource across departments and does not assume operational ownership over individual business functions.

Key Responsibilities

Project Management

• Coordinate and manage bank-wide projects and strategic initiatives.
• Develop project plans, timelines, milestones, and implementation schedules.
• Monitor project progress and communicate status updates to management.
• Identify project risks and facilitate issue resolution.
• Ensure projects are completed timely and in accordance with business objectives.

Cross-Functional Coordination

• Collaborate with departments to define project requirements and deliverables.
• Facilitate communication among business units, Information Technology, and third-party vendors.
• Coordinate meetings, testing activities, and implementation efforts.
• Promote accountability and collaboration among project participants.

System Implementations and Enhancements

• Support implementation of new products, services, and system enhancements.
• Coordinate user acceptance testing and post-implementation activities.
• Ensure operational readiness and training requirements are addressed.
• Assist departments in documenting business processes and procedures associated with project changes.

Process Improvement

• Identify opportunities to improve operational efficiency and workflow effectiveness.
• Assist management with process redesign and standardization initiatives.
• Recommend solutions to enhance service quality and productivity.
• Support continuous improvement efforts throughout the Bank.

Documentation and Reporting

• Maintain project plans, meeting minutes, action items, and supporting documentation.
• Prepare project status reports for management and committees as appropriate.
• Track project issues and ensure timely follow-up and resolution.

Vendor Coordination

• Coordinate project-related activities with vendors and service providers.
• Monitor implementation schedules and vendor deliverables.
• Assist with due diligence and project documentation requirements.

Qualifications

• Brachelor’s degree in Business Administration, Finance, Information Systems, or related field preferred.
• Minimum five years of banking, operations, technology, or project management experience.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of banking products, operations, and regulatory requirements preferred.
• Experience with project management methodologies is preferred.
• PMP certification is desirable but not required.