Facilities Maintenance Technician

Facilities Maintenance Technician

Location: Portsmouth, VA

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high REAC and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residential is looking for a dependable, quality-focused Facilities Maintenance Technician to join our progressively growing team. Silvertree Seniors of Portsmouth is comprised of 178 apartment homes for SENIORS. The Facilities Technician is responsible for the prompt and efficient performance of all tasks assigned by the Community Director and/or Facilities Director and for continuous self-improvement of skills and expertise. We are looking for a reliable team member who is willing to uphold our community to the highest standards.


Responsibilities (include but are not limited to the following) -

• Observe the condition of the apartment complex including buildings, grounds, tenant units, and all other facilities. Perform the maintenance/ repair/ improvement of same as directed by the Community Director and/or Facilities Director.
• Interior painting of resident units as part of the make-ready process, or as needed for special repairs.
• Reporting to the Community Director and/or Facilities Director each morning, and as requested, for work assignments.
• Advising the Community Director and/or Facilities Director of maintenance problems and of programs designed to solve them.
• Satisfying service requests promptly (within twenty-four hours) and efficiently. If unusual circumstances make this impossible, the resident must be informed of the reasons for the delay.
• Informing and making recommendations to the Community Director and/or Facilities Director of needed parts, supplies and equipment.
• The Facilities Technician will maintain an inventory of frequently used parts and replacement items and will order to re-stock inventory on the first of each month in accordance with amounts and items approved by the Community Director and/or Facilities Director.
• Meeting daily with the Community Director and/or Facilities Director and giving daily written reports of work completed, including all service requests and inspections sheets.
• Leaving notices in resident apartments which state reasons for entrance and explanation of work performed.
• Knowing current condition of all vacancies, and performing make-ready tasks in turnover units as directed.
• Keeping a permanent record of the service requests received.
• Observing the condition of any occupied apartment entered and reporting unusual circumstances to the Community Director and/or Facilities Director; for example, uncleanliness, size and number of pets, appearance of floors, appliances, walls, light fixtures, etc.
• Overseeing the maintenance of exterior lighting, gutters, down-spouts, roofs and flashing, roadways, walks, laundry facilities, recreation areas, building and grounds.
• Knowing the location of all water, gas and power turnoffs, clean-out traps, fire hydrants, and fire extinguishers. Having available the telephone numbers of the police, ambulance service, fire department, power, gas and water companies.
• Establishing and executing a regular preventive maintenance schedule for cleaning of furnaces and A/C coils, oiling motors and circulating pumps, exterior painting, changing of filters, replacing of light bulbs in public areas, the water heating equipment, boiler rooms and chiller equipment.
• Stripping any discarded appliances or equipment of any usable parts.
• Recording the serial numbers of appliances in each apartment.
• Maintaining a clean, orderly, secure workshop.
• Assuming on-call duty as assigned.
• Attending all instructional classes conducted by the Community Director and/or Facilities Director.
• Picking up any trash observed on the property while performing normal duties.
• Policing of the property and dumpster areas morning, evening and on weekends.
• Thinking and working safely.
• Strictly observing company policy with regard to service requests, Budget Control sheets, and Purchase Order policies and procedures.
• The Facilities Technician must maintain a valid driver's license.
• Maintain a professional image and attitude in keeping with the objectives of STR and the residents' welfare.

Ideal candidates will have a minimum of 3 years property maintenance experience. It is essential that the Facilities Technician report to work at his/her regularly scheduled work hours, and have the physical capability to walk all around the property (including stairs), lift heavy items, and otherwise perform a variety of physical tasks regularly and as needed.

To ensure STR gets the best candidates, we offer a competitive salary and benefits package.

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.

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