Spa Retail Manager Full Time

Earn up to $55,000 or more per year! Base Pay - $45,000 per year or more + performance and store bonuses = average $55,000 per year. Top-performing managers average up to $55,000 or more through base pay plus performance and store bonuses. While $55,000 is not guaranteed, bonus opportunities are available for strong performance, reliability, leadership, and completion of training criteria. Why Join Wellness City? If you’re a motivated leader who enjoys customer service, sales, and helping a team succeed, this is a great opportunity to build your career in a fun, fast-paced environment. At Wellness City, you’ll have the chance to grow your leadership skills, work with an energetic team, and enjoy valuable perks and benefits. Top Benefits & Perks Health insurance options including medical, dental, and vision coverage. Life insurance and disability coverage options. Paid Time Off (PTO). Flexible scheduling. 401(k) with company match. DailyPay options. Employee discounts on products and services. Professional development and training. Free tanning, free spray tanning, and free wellness spa services. Employee wellness programs with an annual reimbursement option of $125. Exclusive discounts at outside retailers. About the Role As a Spa Retail Manager, you’ll help lead daily salon operations, coach team members, deliver excellent customer service, and support store performance. This role is ideal for someone who enjoys working in a customer‑facing environment, leading by example, and helping a team meet sales and service goals. You’ll play an important role in creating a positive, high‑energy salon environment where clients feel welcomed, team members are supported, and operational standards stay high. What You’ll Do Develop and coach employees to provide amazing client experiences. Follow up swiftly on client concerns and issues. Set a positive example and demonstrate a calm demeanor during periods of high volume. Display a client‑first attitude by holding team members accountable for quality client service. Drive company metrics by developing action plans. Directly motivate and instruct the spa team by implementing company programs. Manage with integrity and honesty and promote the culture, values, and mission of Wellness City. Plan, identify, communicate, and delegate responsibilities to team members to ensure smooth flow of operations. Maintain excellent cleanliness, maintenance, sanitation, and organization of the spa, sunless, and UV tanning equipment and facilities. Manage spa staffing levels to ensure employee development and maintain spa operational requirements. Adhere to applicable wage and hour laws for non‑exempt team members and minors. Use all operational tools to plan for and achieve operational excellence in the spa. Tools include labor guidelines, reports, cash management, and inventory management. Utilize financial reports to identify and address trends and issues in spa performance. Regularly conduct performance assessments, provide feedback, and set challenging goals to improve sales performance. Be a leader with sales performance and consistently meet sales goals. Manage ongoing sales. Schedule & Availability This is a full‑time opportunity, and candidates should expect to work a minimum of 40 hours per week over a 5‑day work week. Availability for a varying number of mid and/or closing shifts each week is required, and is determined by their supervisors along with the staffing needs and trends of the business. What We’re Looking For We’re looking for someone who is motivated, dependable, and excited to grow into or continue building a leadership career in retail or service management. Preferred Qualifications Management and/or sales experience is required. Beauty, Spa, Tanning Industry and/or Customer Service experience is preferred, but not required. Basic computer skills, including the ability to use Word, Excel, and Outlook. Ability to manage effectively in a fast‑paced environment while managing multiple priorities simultaneously. Strong customer service and operational awareness. Problem‑solving, planning, and organizational skills. Leadership ability, including coaching, mentoring, and delegating. Strong team‑building and communication skills. Physical Requirements This role requires the ability to: Stand and walk for extended periods of time. Bend at the waist to clean spa, sunless, and UV tanning equipment. Lift or help lift items and heavy boxes. Bend down to pick up trash, towels, and other items from the floor. Perform cleaning tasks such as dusting, sweeping, mopping, and scrubbing. Work independently and alone during some shifts as business needs require. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should contact View email address on click.appcast.io. This email is for accommodation requests only. Any other inquiries will not receive a response. #J-18808-Ljbffr Pathways