Project Manager

Job Description

• Manage end-to-end delivery of IT projects across infrastructure, applications, service management, operations, and business process improvement initiatives.

• Coordinate project work across multiple business units, IT teams, vendors, and stakeholders to ensure priorities, dependencies, and deliverables are clearly understood.

• Develop and maintain project plans, schedules, milestones, resource plans, risk logs, issue trackers, and status reports.

• Facilitate project meetings, stakeholder updates, requirements discussions, and decision-making sessions.

• Monitor project progress, identify risks and roadblocks, escalate issues as needed, and recommend corrective actions.

• Use Atlassian tools, including Jira, Confluence, and Jira Service Management, to manage tasks, document requirements, track issues, and support transparent project execution.

• Partner with IT operations teams to support change management, release coordination, incident readiness, and operational handoff activities.

• Ensure all project documentation is complete, accurate, organized, and accessible to business and technical stakeholders.

• Support budget tracking, financial forecasting, and resource management to ensure projects are delivered within approved funding levels.

• Ensure alignment with IT governance standards, enterprise architecture, and security/compliance requirements.

• Provide leadership, guidance, and direction to project team members, supporting collaboration, accountability, and continuous improvement.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.

• Minimum of 5 years of experience in IT operations, IT project management, or a combination of both.

• Demonstrated experience managing multiple concurrent projects in a fast-paced environment.

• Strong working knowledge of project management practices, including scope, scheduling, risk management, stakeholder communication, and reporting.

• Proficiency with Atlassian tools, including Jira, Confluence, and Jira Service Management.

• Ability to translate business needs into actionable project plans, technical tasks, and measurable outcomes.

• Excellent communication, organization, facilitation, and problem-solving skills.

• Experience working with cross-functional IT teams, business partners, vendors, and leadership stakeholders.