HVAC Service Technician

Job Description

Job Description

We’re Hiring!

We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance – it’s all about continuous improvement & empowering our employees to reach their full potential.

**What You’ll Do **

• Provide an exceptional experience through efficient and accurate service and effective communication.

• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.

• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.

• Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.

• Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.

• Assist in the development of junior service technicians.

• Follow all companywide systems and administrative details as they relate to the service department.

What you need to succeed:

• Minimum 3 years of HVAC experience.

• Strong knowledge of HVAC industry best practices and building codes.

• EPA Universal Certification.

• Valid Driver’s License and Clean MVR.

• High standards for your work. Excellence & integrity matter to you.

• A growth-mindset and the want to get better every day.

• The ability to hustle & thrive under pressure.

• You are able to be a true team player with a positive attitude at all times.

• You are dependable and consistent in all areas.

Physical Requirements:

• Physically able to work on HVAC units - Must be able to lift 50 pounds at a time.

• Prolonged periods of standing, kneeling, crawling, or climbing ladders.

• Ability to work outside; exposed to heat and cold.

• Ability to hear and speak to exchange information.

**What is in it for you? **

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Inventive/Commission/Bonus opportunities (Based on role / grade level)

• 401(k) retirement savings plan with matching contributions (once eligibility requirements have been met)

• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.

• Paid time off & paid holidays (depending on role and month of hire)

• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, time off work to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.