Multi-Life Case Manager

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary This position provides an opportunity to build a career within an exciting market of the insurance industry. This candidate will be integral to the overall management of opportunities from the closed/sold status through policy administration of multi-life, Guaranteed Standard Issue (GSI) programs. The position demands a high level of resourcefulness, effective communication, negotiation skills, and adaptability. GSI Case Managers require critical thinking and problem-solving to drive results and meet the goals of the overall organization. *Positions listed are primary target locations. Additional location flexibility may be considered. Responsibilities Learn and become an expert in GSI enrollment processes Understand and leverage enrollment capabilities, services and tools Proactively manage communication with the goal of improving enrollment and re-enrollment effectiveness Manage plans based on issued offers Develop and communicate enrollment strategy with both internal/external partners Develop enrollment project plans Develop employee communication and education tools and materials Review eligibility files for quality and accuracy Coordinate billing Process plan terminations and porting of policies Process ad hoc newly eligible enrollments Monitor and manage the progress of assigned programs, ensuring timely processing and resolution Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication Oversee the delivery of policies to clients, ensuring accuracy and completeness. Learn and become an expert in Agency Management Systems Requirements Bachelor’s degree or equivalent business experience required Strong growth and business development orientation Proficient in Microsoft Office – Word, PowerPoint, Excel Strong technical aptitude – ability to utilize and leverage technology and systems Strong organization skills/ability to manage multiple demands and priorities Excellent problem solving and critical thinking skills Projects confidence and enthusiasm about the company Outgoing, excellent communication skills – both written and verbal Ability to work/partner with a close team Strong relationship management skills Results oriented Education & Experience Bachelor’s degree or equivalent work experience 5+ years of related industry experience Life & Health license preferred Pay Details: The base compensation range for this position is $85,000 - $95,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io. Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. Welcome, your new opportunity awaits you. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place! To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.