Strategic Account Manager

Strategic Account Manager Home-based, Netherlands – Fulltime

Join our team at Terex / Genie and embark on an exciting opportunity as we seek a skilled and dedicated Strategic Account Manager to contribute to the Sales team.

At Genie we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

As a Strategic Account Manager for our Genie brand in The Netherlands, you'll play a pivotal role in managing and growing relationships with strategically important customers across the Benelux and Eastern Europe region. In this customer-facing role, you will develop strategic account plans, identify growth opportunities, and build long-term partnerships that drive customer success and business growth.

What you'll do:

• Support the Sales Director in managing key and strategic accounts while developing towards independent account ownership.
• Build and maintain strong relationships with key and strategic accounts across Europe, acting as a trusted partner at both operational and senior management levels.
• Coordinate cross-functional teams including Sales, Service, Parts, Operations, Finance and Product Management to deliver an outstanding customer experience.
• Develop and execute strategic account plans, business reviews and growth initiatives that support customer success and business objectives.
• Monitor account performance with KPI's, identify growth opportunities and lead the resolution of customer issues, risks and improvement initiatives.
• Support dealer planning, forecasting and commercial account management activities to ensure effective alignment between customer demand, fleet availability and commercial objectives.

What you'll bring:

• Bachelor's degree in Business Administration, Commercial Economics, Sales, Marketing or a related field, or equivalent experience.
• Fluent in English and Dutch (written and spoken).
• Experience in B2B key account or strategic account management
• Experience working with large international customers, ideally within equipment, machinery, rental, fleet or industrial markets.
• Proven ability to influence stakeholders and drive results within a matrix organization, without direct authority.
• Commercially sharp, data-driven and highly structured, with the ability to translate customer needs into measurable business outcomes.
• Strong communication and relationship-building skills, with the ability to engage effectively with stakeholders at different levels within customer organizations.
• Ambition and capability to grow into full account leadership.
• Willingness and flexibility to travel throughout assigned territories as required, including occasional periods of extended travel. A valid driving license (car) is necessary.

Why Join Us:

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• We offer competitive salaries, hybrid working, 29 holidays (including ATV), pension, collective health-, partner-, and orphan insurance, LinkedIn Learning, free mental health counselling, coaching, and mentoring.