Operations Manager
Infosys Technologies
Job DescriptionRole: Operations Manager Location: Atlanta, GA Job Type: Hybrid In-Office: Tue – Thu About the Role We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities expertise, Infosys McCamish platform proficiency, and bilingual fluency in Spanish or Portuguese are mandatory requirements. Key Responsibilities Client Governance — Manage SLAs, risks, and executive reporting; partner with senior client stakeholders to shape the operational roadmap and resolve issues with clear root-cause actions. Operations Excellence — Standardize and improve SOPs to maintain accuracy, efficiency, and audit readiness; enforce financial controls and proactively close control gaps. Platform & Technology — Leverage the Infosys McCamish platform to optimize throughput and compliance; pilot and scale analytics, RPA, and GenAI tools with appropriate controls. People & Performance — Lead a cross-functional team through goal-setting, coaching, and data-driven performance reviews; build domain depth via structured learning and LOMA pathways. Change Management — Execute structured change initiatives for enhancements, new products, and regulatory updates, ensuring smooth transitions and BAU handoffs. Compliance & Improvement — Maintain regulatory compliance and audit evidence; drive a continuous improvement pipeline informed by defect analysis, VOC, and control results. Reporting & Insights — Translate operational metrics to P&L impact; maintain a leadership dashboard and frame investment cases for automation and AI with ROI trade-offs. Training & Knowledge — Keep SOPs, playbooks, and training materials current; deliver structured training for internal teams and client stakeholders on process changes. Basic Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 7 years of experience relating to the job description. Preferred Qualifications Proven experience in Life Insurance operations management across the Life & Annuities value chain, including policy administration and financial controls. Track record managing senior client stakeholders and owning outcomes in a regulated environment. Bilingual proficiency in Spanish or Portuguese — mandatory. Strong analytical skills with the ability to translate operational data into financial insights. LOMA certifications (FLMI or ALMI) Hands-on experience with RPA, GenAI/Copilot tools, or analytics platforms in an insurance operations setting. Demonstrated success leading process improvement initiatives with measurable outcomes. Knowledge of the Infosys McCamish platform and related systems. Who We AreInfosys McCamish Systems,( located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. ( Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company.Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National OriginInfosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.Work LocationAtlanta, GA, Des Moines, IACountryUSAState / Region / ProvinceGeorgia, IowaCompanyIBPO USA Interest GroupIBPO USA DomainInsuranceJob RoleOperations Manager-USAuto req ID: 148365BR
- ...services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms....SuggestedFull timeCasual workWork at officeShift work
$128.4k - $213.9k
...on contract negotiation, commercial risk assessment, and risk management during the ITO (Inquiry‑to‑Order) and OTR (Order‑to‑... ...The role contributes to strengthening commercial rigor and operational excellence by providing structured, pragmatic contractual analysis...SuggestedContract workRelocation package$132.9k - $199.3k
OverviewMcGuireWoods has an opportunity for a highly organized and business development operationally minded professional to join its Business Development team as a Manager, Strategic BD Operations. This role is integral to the successful execution of the firm’s Practice...SuggestedRemote workShift work$130k - $170k
...Benefits: Bonus based on performance Competitive salary Paid time off Operations Manager – Property Operations USMS Position Overview The Operations Manager will lead and coordinate the day-to-day efforts of Property Operator and field technicians...SuggestedFull timeWork at office- Position Description: Parking Operations ManagerReports To: Vice President of OperationsDuties and Responsibilities:Oversee operations... ...commercial garageAct as the main point of contact to Property Manager and TenantsAttend location meetings as appropriate, and respond...SuggestedContract workWork at officeImmediate startNight shiftWeekend work
- With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding...Hourly payFull timeTemporary workWork experience placementSeasonal workWork at officeImmediate startRelocationFlexible hoursNight shiftWeekend work
- ...services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms....Full time
$215k - $300k
OverviewThe Next 150 Operations Manager is a senior operational leader responsible for translating Next 150’s strategic plan and forecast into disciplined, predictable execution across a complex and growing portfolio of work. This role ensures that Next 150 operates with...Work at officeRemote work- ...services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms....Full timeCasual workWork at officeFlexible hoursAfternoon shift
- Scope of WorkSome leaders manage projects. You'll shape a business. As our Electrical Operations Manager, you're the driving force behind an entire location — accountable for its profitability and long-range growth while meeting corporate objectives. This isn't a role...For contractorsApprenticeshipLocal area
- Job DescriptionThe Operations Excellence Manager (OEM) plays a pivotal role in ensuring brand standard compliance and operational excellence across both company-owned and franchise locations through comprehensive Quality, Service, and Cleanliness (QSC) assessments. This...
- ...culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Manager within PNC's AR Advantage Operations organization, you will be based in Milton, GA.The work schedule for this role will be...Full timeTemporary workPart timeWork experience placementWork at office
$123.5k - $197.5k
...helps clients significantly improve their profitability by taking operational challenges, developing an executable improvement plan,... ...capture the savings. We are looking for an Operations Consulting Manager who can manage responsibilities including operational, financial...Local areaAfternoon shift- ...multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of the leaders of the store team,...Full timeFlexible hoursNight shiftEarly shift
- ...Program Operations Manager NPursuit Career Partners is an award-winning talent development and workforce solutions organization focused on helping individuals build skills and access meaningful careers in technology. We design and deliver skills-first programs that...
$85k - $100k
...preferred candidate for this role has 3+ years of experience in a supervisory or management position within the logistics or manufacturing industries, and startup experience Senior Operations Manager (Operations Manager I) The Sr. Operations Manager (Operations...Contract workCasual workDay shift- Overview Join a newly formed team at Intuit building the operational infrastructure that governs how Expert Excellence invests, prioritizes... ...solutions. As Staff, Business Process & Commercial Operations Manager you will design the systems and processes the team runs on —...
- ...Senior Operations Manager Gelato has created the world's largest global network for on-demand production of custom products, from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while...Work at officeLocal areaWorldwide3 days per week
- ...schedules and the ability to work today and get paid tomorrow. Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring,...Hourly payFull timeSeasonal workImmediate startFlexible hours
- ...Accura Engineering and Consulting Services, Inc. in Atlanta seeks an organized Assistant Project Manager-Field Operations to support day-to-day management of field personnel across multiple projects. This role serves as a key link among field staff, Program Managers,...
$155.6k - $306.8k
...A Offering, the M&A Integration & Divestiture (I&D), Finance & Operations (Fin & Ops) team helps clients plan and execute finance activities... ...model decisions, and value capture efforts to help clients manage risk and achieve transaction objectives.Work You’ll DoAs an M&A...Local area$130k - $150k
...practical, commercially informed legal solutions. Position Summary We have an exciting opportunity for a Human Resources Operations Manager at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented...Full timeFor contractorsWork at officeLocal areaFlexible hours3 days per week- ...Business Operations Project ManagerAt NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game... ...within you.We're seeking a dynamic Business Operations Project Manager to join our Global Customer Operations team, focusing on post-...Flexible hours
- ...The Operations Manager plays a central role in overseeing and enhancing firmwide operational performance. This position ensures the smooth coordination of business operations, communications, compliance, and project execution across departments. The Operations Manager...Work at officeRelocationShift work
- ...Operations Manager AboutNewCold NewCold is a global leader in advanced food logistics. Our warehousesand transport network sit at the center of the food supply chain. Connectingthe world's major food manufacturers with retailers and food service providers. Our...Local areaShift work
- ...Job Description We are preparing for our next level of growth and are seeking a highly capable, people-oriented Ecommerce Operations Manager to bring structure, accountability, and leadership to our dynamic studio. About the Role: This is a hands-on leadership...Seasonal work
- ...Mold / Operations Manager We are a growing water mitigation and mold remediation company serving Metro Atlanta and North Georgia. We are hiring a Mold / Operations Manager to lead our mold remediation department. This is a front-end and operational role: you will scope...Relocation package
$19 - $29 per hour
...Operations Manager We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift- ...Operations Manager Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With...Hourly payWorldwideAll shiftsShift workNight shift
$110.59k
...Job Title: Operations Manager Pay Grade: 10 Salary: $110,592 Department: Operations Reports to: Vice President of Operations FLSA Status: Exempt Position Summary: The Operations Manager leads the Frontline AATC Team (Communications Center...Contract workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!
- marketing operations director Atlanta, GA
- regulatory operations manager Atlanta, GA
- director of operations and business development Atlanta, GA
- seasonal operations manager Atlanta, GA
- night operations manager Atlanta, GA
- strategic operations manager Atlanta, GA
- associate director clinical operations Atlanta, GA
- waste operations manager Atlanta, GA
- director operations support Atlanta, GA
- director sr. director clinical operations Atlanta, GA

