Quality Assurance Lead

Work directly with the Program Manager to develop QA surveillance strategies, goals, tasks, roles, responsibilities, and information needs Serve as the CHS-6 program’s QA lead for planning, work product reviews, and quality audits Implement and maintain the Quality Assurance Program Plan (QAPP) Analyze post-delivery reports, identify trends, and recommend corrective actions for procedural, product, or process deficiencies Establish and streamline processes across multiple technical areas Facilitate Lean Six Sigma improvement events addressing complex technical issues and developing streamlined processes and technical solutions Support Power BI dashboards monitoring contractor performance, inventory levels, and compliance with SLA and PWS requirements Analyze military installation POC survey feedback and identify contractor satisfaction trends and drivers Conduct root cause analysis of service delivery issues and provide data-driven recommendations Produce ad hoc data analyses and reports for program leadership and external stakeholders Identify performance trends affecting program effectiveness, delivery orders, business operations systems, and regional service delivery Support integration of Lean improvement solutions for data extraction, transformation, and reporting Support Quality Management Reviews and report quality achievements and progress toward objectives to higher-level management Update the Tailored Process Baseline (TPB) Review and provide input to program plans and documents supporting accurate, timely CHS-6 deliverables Execute scheduled quality audits, report results to program leadership, and generate corrective action requests Maintain the Common Audit Database (CAD) with timely updates and closures Support external AS9100 audits at two site locations, including on-site readiness, audits, and pre-DCMA audits/inspections Requirements Bachelor’s degree with 4+ years of experience or Master’s degree with 2+ years prior relevant experience US citizenship Ability to obtain a DoD Secret security clearance Quality assurance experience in a procurement environment Experience supporting program functions by identifying risks, researching technical issues, and gathering information for PMO-level decision-making and program-level strategic planning Demonstrated subject matter expertise in quality assurance and development of business operating processes and procedures aligned with industry best practices Demonstrated detailed analysis experience to mitigate risk and resolve operational issues and critical processes Demonstrated experience with reporting regulations and improvement events enhancing operational compliance Experience implementing ISO 9001/AS9100 Quality Management Systems Experience conducting quality audits and preparing for external certification Experience with SharePoint and MS Office products (Word, Excel, PowerPoint, Visio) Good verbal and written skills Ability to multitask in a dynamic, fast-paced environment Industry certification is desirable Familiarity with procurement/warehousing processes is a plus Core Competencies Demonstrates expertise in Quality Assurance processes, including the implementation of ISO 9001/AS9100 Quality Management Systems and conducting quality audits. Proficient in data analysis and reporting to enhance operational compliance and support program management decision-making. Highest-signal resume keywords Quality Assurance Experience ISO 9001/AS9100 Implementation Quality Audits Data Analysis Lean Six Sigma Facilitation Hard Skills Quality Assurance Data Analysis Root Cause Analysis Process Improvement Quality Management Systems Quality Audit Execution Reporting Regulations Procurement Processes Business Operating Procedures Trend Analysis Soft Skills Good Verbal Skills Good Written Skills Multitasking Ability Certifications & Qualifications Industry Certification DoD Secret Security Clearance Industry Keywords Procurement Environment Program Management Office (PMO) Quality Management Reviews Lean Improvement Solutions AS9100 Audits Tools & Technologies Power BI SharePoint MS Office (Word, Excel, PowerPoint, Visio) Common Audit Database #J-18808-Ljbffr