On-Site Service Representative Part Time 30 FORT WORTH, TX

On‑Site Service Representative Part Time 30 FORT WORTH, TX W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, we keep the world working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Compensation This position is hourly. The anticipated base pay compensation range for this position is $21.54 and $26.93. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. Responsibilities Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted. Resolve customer problems promptly to retain and promote customer loyalty. Follow designated route defined by routing software tools and maintain route guides. Identify continuous improvement opportunities in productivity, process, and cycle time. Comply with safety and inspection requirements of the facility where the service is being provided. Help create new orders by engaging with customers to identify additional product needs. Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings. Qualifications 3 years' experience in a selling or service environment. High School Diploma or equivalent. Ability to lift 25 to 60 lbs and/or work in difficult positions. Collaboration and problem‑solving skills. Capability to handle different technical and operational issues. Have and maintain a valid driver's license in the state of residence. Must carry required levels of automobile insurance. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation. If you require assistance during the application, interview or hiring process, please advise us so that we can provide appropriate help. #J-18808-Ljbffr W. W. Grainger