Head of SMB Methodology

Leading the strategic vision for SMB methodologies and data products, the remote Head of SMB Methodology & Data will manage the development of evaluation frameworks and structured datasets across various business operations while collaborating with cross-functional teams. Key Responsibilities Own SMB methodology strategy across formation, banking, accounting, payroll, payments, communications, HR, lending, and business operations software Define clear, defensible evaluation frameworks that reflect SMB user needs and market realities Shape proprietary SMB metrics and structured datasets for rankings and editorial use Required Qualifications 5+ years of experience in SMB products, services, SaaS, fintech, operations, consulting, analytics, or product management Deep understanding of how small businesses evaluate and use products or services Experience building analytical frameworks, rating systems, or structured evaluations Strong ability to translate complex concepts into clear guidance for non-experts Proven ability to influence cross-functional stakeholders and guide collaborative efforts