ERP Analyst

Position Summary

Harris-Stowe State University is seeking an ERP Analyst who enjoys solving problems, improving processes, and helping people get the most from technology.

In this role, you'll play an important part in supporting and improving the University's enterprise resource planning (ERP) environment and related administrative systems. You'll work closely with colleagues across Finance, Human Resources, Student Affairs, Enrollment Management, Academic Affairs, Institutional Research, and Information Technology to make systems more efficient, reliable, secure, and user-friendly.

This is a great opportunity for an analytical, service-minded technology professional who wants to do more than maintain systems. You'll have the opportunity to identify opportunities for improvement, streamline workflows, work with data and integrations, collaborate with vendors, and help shape technology solutions that support the University's mission.

What You'll Do

Support & Improve Enterprise Systems

• Provide day-to-day administration, support, and maintenance of the University's ERP and related enterprise applications.
• Troubleshoot issues involving user access, workflows, integrations, reporting, data integrity, and application functionality.
• Analyze business processes and recommend improvements, automation opportunities, and workflow enhancements.
• Help ensure ERP systems continue to meet the evolving needs of the University.

Partner Across the University

• Serve as a trusted technology partner and liaison between IT, functional departments, vendors, and institutional leadership.
• Work with Finance, HR, Student Affairs, Institutional Research, Enrollment Management, and Academic Affairs to understand business needs and translate them into effective system solutions.
• Provide responsive, customer-focused support and training to faculty, staff, and administrators.

Work With Data & Integrations

• Develop, maintain, and troubleshoot data imports, exports, integrations, and automated processes between institutional systems.
• Write SQL queries and use reporting tools to analyze data and develop meaningful reports and dashboards.
• Help support data accuracy, integrity, security, and appropriate access across enterprise systems.

Support Projects & System Enhancements

• Coordinate or participate in ERP upgrades, patches, testing, deployments, and configuration changes.
• Participate in user acceptance testing (UAT), change management, and implementation activities.
• Coordinate with third-party vendors on technical issues, escalations, software updates, and implementations.
• Support Single Sign-On (SSO), identity management, and role-based access initiatives.

Documentation, Security & Continuity

• Maintain system documentation, technical procedures, workflow diagrams, and knowledgebase resources.
• Support FERPA compliance, data governance, auditing, and information security practices.
• Assist with disaster recovery, business continuity, and backup validation activities.

What You Bring

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
• 3-5 years of experience supporting ERP systems, enterprise applications, or institutional administrative systems.
• Experience with SQL, relational databases, and reporting/data analysis .
• Familiarity with system integrations, APIs, SSO technologies, or identity management.
• Understanding of business processes in one or more areas such as Finance, HR/Payroll, Student Information Systems, or Institutional Reporting .
• Strong analytical, problem-solving, organizational, and communication skills.
• A customer-service mindset and the ability to work effectively with both technical and non-technical colleagues.

Preferred Qualifications

You don't need every item below to be successful. Experience with any of the following would be valuable:

• Higher education ERP platforms such as Jenzabar, Banner, or PeopleSoft .
• Microsoft SQL Server, Power BI, Crystal Reports, Cognos, or Microsoft 365 administration.
• SAML/SSO integrations, Active Directory, or Microsoft Entra ID.
• SaaS and cloud-based ERP environments.
• Project management or change management methodologies.
• FERPA, data governance, or information security best practices.

Why This Opportunity

As an ERP Analyst at Harris-Stowe State University, you'll have the opportunity to:

• Make a visible impact on how the University operates.
• Work with a wide range of departments and business functions.
• Turn business challenges into practical technology solutions.
• Build expertise across ERP systems, data, integrations, reporting, and process improvement.
• Contribute to modernization and operational efficiency in a higher education environment.
• Serve as a key partner in helping faculty, staff, and administrators use technology effectively.

Work Environment

This is primarily an office and computer-based position. Occasional evening or weekend work may be required during major system upgrades, scheduled maintenance, or critical implementations. The position may occasionally require lifting equipment weighing up to 25 pounds.

Join Harris-Stowe State University

If you're a technology professional who enjoys figuring things out, improving how systems work, working with people, and seeing the results of your work , we encourage you to apply.

Harris-Stowe State University values professionals who bring curiosity, collaboration, accountability, and a commitment to service to their work.