(USA) GM Coach (Non-Complex) - WM, Management

Position Summary Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. TourtoTeach communicates and collaborates with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area. Provides supervision and development opportunities for hourly associates by hiring, training and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices. Builds high‑performing teams that embrace differences in people, cultures, ideas and experiences, creating a workplace where associates feel seen, supported and connected through a culture of belonging and creating opportunities for all associates to thrive and perform. Attracts and retains the best talent, empowers and develops talent and recognizes others’ contributions and accomplishments. Acts with integrity by maintaining and promoting the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where and when customers shop and applying the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long‑term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans. Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience and encouraging learning from mistakes. Drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change. Qualifications Minimum qualifications: 2 years’ of college; OR

1. year’s retail experience and 1 year’s supervisory experience; OR
2. years’ general work experience and 1 year’s supervisory experience.

For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition and have state‑specific requirements, a current state‑issued Certificate of Eligibility may be required. Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings). Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring and firing. Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase plan and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting and other leave types. Other benefits include short‑term and long‑term disability, company discounts, military leave, adoption and surrogacy expense reimbursement, and more. The annual salary range for this position is $65,000.00 – $100,000.00, with potential for annual or quarterly performance bonuses and additional compensation such as Regional Pay Zone (RPZ) based on location and complex structure based on external factors. State pay differential may apply where applicable. Walmart’s Live Better U paid education benefit program is available for full‑time and part‑time associates, covering tuition, books and fees. The company also offers competitive pay, performance‑based bonus awards and a range of wellness and recognition programs. Location 5825 Thunder Rd, Concord, NC 28027‑7270, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart