Park Lead
Urban Air Adventure Parks
PARK LEAD JOB SUMMARY A Park Lead at Urban Air Adventure Park is responsible for managing daily operations, supervising staff, and ensuring a safe, fun experience for guests. The role emphasizes strong customer service skills, promoting a team-focused culture, and maintaining park equipment and inventory. Park Leads open and close the park, monitor staff performance, and handle conflict management when necessary. CORE RESPONSIBILITIES
- Open and close the park on assigned shifts.
- Promote and uphold a strong team culture among both employees and guests.
- Supervise on-site staff, mentor team members, and promote a positive workplace environment.
- Oversee the proper maintenance and inventory of park facilities and equipment.
- Monitor safety standards for both employees and customers.
- Assist with the execution of events, birthday parties, and group activities, making sure guests have a memorable experience.
- Address customer concerns and resolve conflicts as needed.
- High School Diploma required; some college preferred.
- Prior experience in a supervisor or lead role, ideally within the recreation, hospitality, or retail sector.
- Strong conflict resolution and people management skills.
- Ability to communicate clearly and effectively with staff and guests.
- Flexibility to work nights, weekends, and holidays as needed.
Vacancy posted 3 days ago
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