Marketing, Recruitment, and Retention Specialist V

JOB TITLE:
Marketing, Recruitment, and Retention Specialist V

JOB #:
2933

DIVISION:
Dependent Children's Services

HIRING SALARY:
$60,621.00 annualized

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:
CASA of Arizona and its volunteers have been advocating for abused and neglected children in Arizona for over 40 years and have served over 30,000 children. In Arizona, there are 15 county CASA (Court Appointed Special Advocates) offices administered through the Dependent Children's Services Division of the Arizona Supreme Court Administrative Office of the Courts.


This position is responsible for working with Arizona's 15 county programs to recruit CASA volunteer applicants and improve volunteer retention. This is accomplished through CASA of Arizona marketing initiatives and support of local program communications, media relations, community outreach and related recruitment efforts. Utilizing marketing and outreach data and goals from county-specific reports, this position will also develop and maintain a comprehensive statewide strategic recruitment plan. This includes specific recruiting and retention goals, as well as collaboration with and assistance to local county offices and community partners on joint marketing efforts to raise awareness, recruit and retain a diverse CASA volunteer base.


This position's essential functions include collaborating with county CASA programs to develop and maintain comprehensive written diversity, recruitment, and retention plans; statewide marketing of the CASA program; developing, updating, and analyzing marketing and communication goals outlined in the state office strategic plan and assist county offices with local marketing and media plans; creation and distribution of information pamphlets, brochures, press releases, and audio-visual programs; produce organizational communications including quarterly newsletters, social media content, news releases, and marketing materials; and work closely, under the supervision of the program manager, with local print and electronic media on CASA-related news stories, editorials, and other issues; act as a liaison to the community and various stakeholders; travel statewide and participate in outreach events and assist with county outreach programs; establish and maintain effective working relationships with court personnel, state and county agencies, national organizations and the general public.


Additional responsibilities include performing surveys and assessments of CASA satisfaction, and of marketing program effectiveness, and make recommendations for changes; act as liaison with external printers and other vendors; and participate as a member of community group planning efforts. This position may also be called upon to assist with recruiting efforts for the Foster Care Review Board.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proven their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
The successful candidate will hold a Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field, and a minimum of three years' of responsible community relations, marketing, or media and public relations experience. Directly related experience may substitute for the degree requirement.


This position also requires superior verbal and written communication and presentation skills; superior writing, editing, and publication skills; excellent interpersonal and group communication skills; the ability to effectively work with others at many different levels of an organization; professional experience applying principles of public relations and marketing; excellent project management experience and the ability to direct several projects simultaneously; and, the ability to develop and implement a comprehensive community outreach program.


Knowledge of the Arizona Judiciary, court operations and structure; experience working with print and electronic media; desktop publishing software knowledge; as well as knowledge of strategic social media planning is preferred.


Travel level: up to 25% (including occasional overnight travel within Arizona).

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, Exempt position.


BENEFITS:

The Arizona Supreme Court, Administrative Office of the Court offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer