Enterprise Account Manager - Progress Agentic RAG

Enterprise Account Manager – Progress Agentic RAG

We are Progress - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. Join us as an Enterprise Account Manager and help organizations transform how they unlock knowledge, accelerate decision-making, and drive innovation through AI.

This will be a hybrid role so working between your home office and either our Burlington MA headquarters or our Raleigh NC office. Progress Agentic RAG is one of our newest—and most ambitious—businesses. We're in the early stages of a significant market opportunity: the technology is proven, customers are realizing measurable business value, and we are building the commercial engine that will define our future growth. This is an opportunity to join an emerging AI business within a successful, publicly traded software company. You'll have the agility and influence of a startup environment, backed by the resources, reputation, and customer base of an established enterprise software leader.

We're looking for a sales professional who thrives in ambiguity, enjoys building new motions, and wants to help shape how enterprises adopt AI-powered solutions. This is not a role for someone looking to inherit a mature playbook. It's for someone excited to help create one.

In This Role, You Will:

Enterprise Growth & Revenue Generation

• Own a portfolio of enterprise prospects and customers, driving both new business acquisition and expansion opportunities
• Manage complex sales cycles from initial engagement through contract negotiation and close
• Develop relationships with senior business and technical stakeholders, including CIOs, Heads of AI, Digital Transformation leaders, and business executives
• Achieve monthly and quarterly revenue targets across inbound and expansion pipeline opportunities
• Maintain accurate forecasting, opportunity progression, and pipeline management within CRM systems

AI Solution Selling

• Engage with organizations evaluating enterprise AI initiatives and identify high-value use cases for Agentic RAG
• Conduct consultative discovery conversations to understand business objectives, knowledge challenges, and strategic priorities
• Deliver compelling demonstrations showcasing how AI-powered experiences can drive measurable business outcomes
• Position advanced capabilities and emerging use cases that align with customers' digital transformation initiatives
• Help customers navigate organizational and technical considerations associated with AI adoption

Product-Led & Demand-Driven Sales Motion

• Respond rapidly to inbound interest generated through marketing campaigns, product trials, and demo requests
• Monitor user engagement signals and proactively engage high-intent prospects demonstrating strong buying indicators
• Accelerate evaluation processes by removing technical, organizational, or process barriers to adoption
• Partner closely with Solutions Engineers and Customer Success teams to optimize conversion and customer outcomes

Customer Expansion & Strategic Account Development

• Identify growth opportunities within existing customers based on evolving business needs and product adoption trends
• Lead conversations around additional use cases, expanded deployments, and enterprise-wide adoption strategies
• Collaborate with Customer Success to maximize customer value realization and long-term partnership growth
• Position complementary solutions and higher-value offerings that support broader AI initiatives

Market Leadership & Business Building

• Gather competitive intelligence and market insights from customer interactions
• Provide direct feedback to Product Management on emerging customer requirements and market opportunities
• Partner with Marketing to refine messaging, positioning, and go-to-market strategies
• Help define repeatable sales motions, success stories, and best practices that will shape the future growth of the business
• Contribute to building and scaling a category-defining AI business within Progress

Your background:

• 5+ years of full-cycle SaaS sales experience, with a strong preference for backgrounds in AI, Data & Analytics, Enterprise Software, Cloud, or Platform technologies
• Demonstrated success selling into mid-market and enterprise organizations, navigating complex buying processes and multiple stakeholders
• Experience engaging executive audiences and translating technical capabilities into business outcomes
• Proven ability to uncover customer challenges through a consultative selling approach rather than transactional selling techniques
• Experience working in both direct sales environments and partner-led motions
• Strong business acumen with the ability to understand customer priorities and develop strategic account plans
• Analytical mindset with the ability to interpret product usage patterns and buying signals
• Proficiency with CRM platforms (Salesforce preferred) and modern sales engagement tools
• Excellent written and verbal communication skills, with the ability to engage both technical and business audiences
• A builder mentality, comfort operating in evolving environments, and enthusiasm for helping define new go-to-market motions

Success Metrics:

• Annual Recurring Revenue (ARR) generated through new customer acquisition and expansion opportunities
• Pipeline generation, coverage ratios, and forecast accuracy
• Average deal size and sales cycle effectiveness
• Conversion rates across inbound, trial, and expansion opportunities
• Enterprise customer adoption and expansion outcomes
• Development of repeatable best practices that contribute to scaling the business

Why Join Progress Agentic RAG?

Unlike traditional sales roles focused solely on outbound prospecting or maintaining established territories, this position offers the opportunity to help shape the growth trajectory of an emerging AI business. You'll combine the discipline of enterprise sales with the excitement of building a category-defining solution in one of the fastest-growing areas of technology. The market demand exists, customers are already seeing value, and you'll play a pivotal role in scaling the commercial strategy that drives our next phase of growth. If you're excited by the opportunity to help enterprises realize the promise of AI—and want to build something meaningful along the way—we'd love to meet you.

Base Salary Range: $93,000 - $108,150 This position is also eligible to participate in our commission plan (up to $103k at goal, not capped). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave. Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply now! Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!