Partner, Customer Success
MathCo
About Us
MathCo (TheMathCompany) is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. Since 2016, weve been building customized AI and analytics solutions that generate measurable business value. Our proprietary platform, NucliOS , accelerates deployments using pre-built workflows and reusable componentsenabling connected intelligence at scale.
At MathCo, we value openness, ownership, and collaborationproviding a dynamic culture where leaders at all levels can Leave a Mark .
Role Overview
Were seeking a seasoned executive with a strong background in Retail and Consumer Packaged Goods (CPG) to join MathCo as a Partner in Customer Success. Youll act as a strategic advisor and growth engineworking with senior stakeholders to define and implement data and AI strategies that enhance performance across commercial, operational, and customer channels.
As a Partner, you will:
- Own and deepen executive relationships with key retail and CPG clients.
- Lead high-impact programs across demand forecasting, pricing & promotion optimization, customer analytics, supply chain performance, and more.
- Be responsible for account strategy, solution design, and delivery outcomes with cross-functional and global teams.
- Serve as the lead connector between MathCos delivery, product and commercial teams, ensuring cohesive, end-to-end execution.
- Maintain a strong on-site presence, primarily in New Jersey or elsewhere on the East Coast, with flexibility to travel as needed.
Key Responsibilities
- Foster deep, trust-based executive relationships across merchandising, supply chain, marketing, and analytics teams.
- Translate business challenges into AI- and analytics-powered roadmaps, then lead cross-workstream execution.
- Drive account growth by identifying whitespace, crafting proposals, and presenting innovative solutions aligned with client strategy.
- Guide and mentor cross-functional teams to ensure quality execution, client alignment, and ROI realization.
- Collaborate with MathCos India-based delivery organization to scale and industrialize solutions via our hybrid operating model.
- Contribute to internal development of CPG and retail industry playbooks, reusable assets, and go-to-market strategies.
Key Attributes & Experience
- 15+ years in analytics, consulting, or strategy roles within the retail or consumer goods industry.
- Proven track record of leading large-scale transformation programs in areas such as pricing, trade spend, customer segmentation, omnichannel optimization, or supply chain planning.
- Deep domain knowledge of retail/CPG business models, performance metrics, and seasonal dynamics.
- Strong technical fluency in data platforms, AI/ML, and cloud technologies.
- Demonstrated ability to grow client relationships, influence leadership, and deliver commercial impact.
- Experience in pre-sales, proposal development, and thought leadership within the AI/analytics domain.
- Bachelors degree in business, analytics, or related field required; advanced degree (MBA, MS) preferred.
Being a MathMagician
- Embody MathCo's values of ownership, transparency, and innovation.
- Actively foster diversity, equity, and inclusion and mentor emerging talent.
- Contribute to thought leadership, internal capability-building, and industry strategy.
Why Join Us?
- Recognized as a Leader in Generative AI Service Providers by the PeMa Quadrant 2023 (AIMResearch)
- Named among North Americas Inspiring Workplaces (2023)
- Accredited for Inclusive Practices by Great Place to Work Institute, India
- Recognized in Indias Best Workplaces for DEIB (2023)
To learn more, visit
Vacancy posted 20 hours ago
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