Lead Commercial Roofing Repair Technician
MacDermott Roofing, Inc.
Job Description
Job Description
We are seeking an experienced and dependable Lead Commercial Roofing Repair Technician to oversee and perform high-quality repairs across a variety of commercial roofing systems. This leadership role requires strong technical expertise in low slope commercial roofing systems such as Duro-Last, EPDM, torch down, metal, BUR and TPO, along with the ability to take ownership of a jobsite, manage service calls, and ensure work is completed safely and efficiently.
At our company, our work is guided by five core values: Support Your Team, Do What’s Best for the Customer, Say/Do 100%, Always Improving, and Go Home Safe. We are looking for a leader who models these values on every job and helps develop others to do the same. A true team player who is willing to step up when our customers and teams needs them.
Key Responsibilities:
- Lead and support roofing technicians on service and repair jobs
- Perform inspections, maintenance, and complex repairs on commercial roofing systems
- Diagnose leaks, structural issues, and system failures, and implement effective solutions
- Work with Duro-Last, EPDM, Torch Down (modified bitumen), TPO, and metal roofing systems
- Ensure all work is completed to the highest quality standards and reflects 100% effort
- Communicate directly with customers, providing clear recommendations that are in their best interest
- Plan and coordinate daily job activities, materials, and manpower
- Train and mentor team members, fostering a supportive and accountable team environment
- Enforce safety protocols and lead by example to ensure everyone goes home safe
- Accurately document work performed, including photos, reports, and service notes (utilizing the technology of our service management program)
- Continuously look for ways to improve processes, efficiency, and team performance
- Flexibility to work weekends when needed to make sure our customers are supported when they need us
- Flexibility to fill in on an installation crew when needed
Qualifications:
- 5+ years of commercial roofing repair experience
- Strong hands-on experience with Duro-Last, EPDM, Torch Down, metal, and TPO systems
- Proven leadership or crew lead experience in roofing or a related trade
- Excellent problem-solving and decision-making skills
- Strong communication and customer service abilities
- Customer service (professionally communicate with customers)
- Ability to learn/use technology
- Strong interpersonal skills that help you to collaborate in a team environment
- Comfortable working at heights and in various weather conditions
- Valid driver’s license with a clean driving record
Preferred Skills:
- OSHA certification (or willingness to obtain)
- Experience managing service crews or multiple job sites
- Knowledge of roofing installation and preventative maintenance programs
- Takes initiative to see a problem and solve it
Compensation & Benefits:
- Competitive pay - based on experience, may need to complete a skills test
- Health benefits
- Paid time off and holidays
- Company vehicle
- Life insurance, short term disability, long term disability
- 401(k) with employer match
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