Sales Associate

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

This Autumn, we'll be opening our doors to a brand new playground for jewellery lovers in the heart of Williamsburg, New York! Community is at the heart of our mission, and we're looking for a passionate team to help bring this exciting new space to life, hosting from the heart and creating unforgettable experiences.

The Sales Associate Mission:

To create memorable moments through genuine connection, intentional service and authentic presence, inspiring curiosity and creativity, whilst radiating warmth and shaping experiences that go beyond styling to build community and a true sense of belonging.

How You'll Drive Success:

• Host from the heart and lead every interaction with warmth, intention, presence and authenticity, creating meaningful experiences that leave a lasting impression
• Build genuine connections with customers, offering advice and styling guidance with empathy and care
• Create memorable and inspiring moments that align with our experiential retail pillars of Community and Connection, Memorable Moments, and Inspiration and Innovation
• Bring curiosity and creativity to everything you do, finding new ways to inspire meaningful experiences for our customers.
• Radiate positivity and enthusiasm, uplifting both customers and your team
• Take ownership of each experience, noticing the small details, leaning in fully and shaping moments that matter
• Share your knowledge of products and materials with confidence, while maintaining a self-led learning mindset
• Act as a true brand ambassador, championing our values, driving loyalty through our CRM programme and connecting meaningfully with your local community
• Collaborate with your team to ensure the continued success of the store, living our mission and supporting one another

What You'll Need To Thrive:

• A values champion and brand ambassador, with a deep connection to our mission and a natural desire to lead with warmth, presence and authenticity
• Retail experience and a strong passion for people and customer experience, with a genuine curiosity to notice the small things and create meaningful moments
• The ability to inspire through positivity and enthusiasm, uplifting those around you and making every interaction authentic
• Strong communication and collaboration skills, able to be adaptable and respond effectively to change