Quality Training & Engagement Specialist
Alliant Insurance Services
Alliant Insurance Services is seeking a Quality Assurance Specialist for the Benefits Advocacy (BA) team to ensure high-quality client interactions and operational efficiencies. The role focuses on monitoring calls, chats, emails, and reports to identify trends and issues affecting the customer experience. The position requires experience in a customer service call center, familiarity with insurance/health plans operations, and the ability to design and deliver employee training programs. #J-18808-Ljbffr Alliant Insurance Services
Vacancy posted 5 hours ago
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