Eastern MDU Solution Architect

Eastern MDU Solution Architect

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. RUCKUS has an unbeaten track record of working better than anyone else in the industries we serve. Don't just take our word for it. We can prove it.

How You'll help us connect the world: The MDU Solutions Architect provides customer and/or partner focused technical sales support and influencing, technical management of the account, and is the trusted advisor. The MDU Solutions Architect works as a team, along with a Territory Account Manager(s) and/or a Partner Account Manager, to sell RUCKUS networking solutions through a network of channel partners. The position of MDU Solutions Architect will perform consultative solutions-based discussions to all levels of decision makers and will also provide technical demos, architectural and best practice designs, proof of concept trials, training, and presentations for customers, partners, prospects and at events. The successful candidate will be a proficient self-starter, with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as a customer or partner facing Solutions Architect. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies. This position is remote, requires 50% or more travel, and the candidate must live in the Eastern Region of the United States or be willing to relocate at their own expense.

Responsibilities:

• Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
• Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
• Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
• Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve target MDU goals

Required Qualifications:

• Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; or equivalent proven work-related experience
• Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
• A professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
• Strong ability to support and manage the process of troubleshooting complex problems
• Highly effective technical presentation skills
• Strong verbal and written communications skills

You'll excite us if you have:

• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers
• Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design
• Expert knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, hypervisor solutions, (such as VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
• General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
• Working knowledge of wi-fi design tools such as Ekahau, IBWave, Air Magnet, Hamina, etc.
• Direct Experience working in the MDU space or the Commercial Real Estate Industry

Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $160,000.00 - $240,000.00. The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.

Learn more about how we're on a quest to connect the future and build what's next.

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