Store Manager - Cricket Wireless

Store Manager – Cricket Wireless

Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses + Store Performance Bonus

High-performing Store Managers have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, individual performance bonuses, and store performance bonuses.

(Actual earnings vary based on individual and store performance, hours worked, sales results, and bonus eligibility.)

Job Overview:

We are looking for a motivated, sales-driven Store Manager to lead one of our Cricket Wireless retail locations in California.

The Store Manager is responsible for driving sales, developing the team, delivering excellent customer service, and maintaining strong day-to-day store operations.

This is a hands-on leadership position for someone who enjoys sales, coaching employees, achieving targets, and developing a high-performing retail team.

Responsibilities:

Lead the store team and manage daily store operations

Drive store sales, activations, accessories, upgrades, and performance targets

Coach and motivate Sales Associates to achieve individual and store goals

Monitor employee performance and provide regular feedback

Lead by example by actively selling and assisting customers

Maintain excellent customer service standards

Train and develop new and existing employees

Monitor store KPIs and implement improvements

Manage employee scheduling and attendance

Maintain inventory accuracy and merchandising standards

Ensure the store is clean, organized, and operating according to company standards

Handle customer escalations professionally

Maintain compliance with company policies and procedures

Communicate store performance and operational issues to district leadership

Identify and develop future leaders within the team

What We Offer:

$18.50/hour base pay

Uncapped commissions

Daily performance bonuses

Store performance bonus eligibility

Opportunity to earn up to $7,000/month

Paid training

Internal growth opportunities

Opportunity for advancement into District Manager and other leadership positions

Performance-based earning potential

Qualifications :

Strong sales and leadership mentality

Excellent communication and customer service skills

Ability to coach, motivate, and hold employees accountable

Goal-oriented and comfortable working toward sales targets

Strong organizational and problem-solving skills

Dependable and responsible

Ability to work retail hours, including weekends as needed

Previous retail, wireless, sales, or leadership experience is preferred

Bilingual English/Spanish candidates are highly preferred

Travel Requirement:

Important: Store Managers may be required to work at, support, or travel between different store locations based on business needs. Reliable transportation and flexibility to travel between locations may be required.

NKB Corporate, a premier private partner of Cricket Wireless, is one of the largest Cricket-exclusive retailers in the nation. We deliver cutting-edge 5G LTE services and the latest devices while providing an exceptional customer experience built on integrity, professionalism, and innovation. With 30+ retail locations across the U.S., we empower customers with seamless connectivity without the limits of annual contracts.