Senior Product Manager, Agentic AI, hybrid | 1056656 Revel IT

OUR GOAL: Treat our consultants and clients the way we would like others to treat us! Interested in joining our team? Check out the opportunity below and apply today! Senior Product Manager, Agentic AI (contractor) will lead the strategy, design, and execution of autonomous and semi-autonomous AI agents within a regulated healthcare environment. This role focuses on transforming manual workflows into AI-orchestrated systems that improve efficiency and quality while adhering to strict clinical safety and compliance guardrails. Working days & Shift: Monday through Friday | Days 8 hours (on site in South San Francisco three days, with Tuesday and Wednesday being two of the anchor days, the other one may be determined at a later date) Key Responsibilities: Product Strategy & Vision: Define the long-term roadmap for agentic AI capabilities, including multi-agent orchestration and personalized digital front-door experiences. Workflow Transformation: Identify high-friction manual tasks and decompose them into intents and data dependencies suitable for agentic execution. Architecture & Orchestration: Partner with engineering to define agent architecture, including retrieval-augmented generation (RAG), tool usage, memory, and state management. Compliance & Governance: Ensure all agent behaviors align with HIPAA, clinical safety standards, and promotional review committee (PRC) requirements. Human-in-the-Loop (HIL) Design: Standardize HIL patterns and escalation paths to ensure agents are reliable, auditable, and trustworthy. Performance & Observability: Own evaluation frameworks (e.g., LLM-as-a-judge) and track KPIs related to resolution accuracy, engagement, and operational efficiency. Role Scope and Team Structure: The primary scope of work involves supporting both patient and external customers, such as Healthcare Professionals (HCPs), with agent solutions. The role is that of an individual contributor within the digital experience team, but they will collaborate extensively across a large organization that includes data, data science, machine learning, content suite, and analytics teams, potentially interacting with 100 to 200 people. The team immediately surrounding Client consists of five product managers. Minimum Qualifications: Bachelor’s degree in CS, Engineering, Mathematics, or a related technical field. 7+ years of product management experience, with at least 2-5 years focused on AI/ML systems or intelligent automation. Technical Fluency: Practical understanding of LLMs, agentic frameworks (e.g., LangChain, AutoGen), and Model Context Protocol (MCP). Systems Thinking: Ability to translate ambiguous business problems into structured technical requirements and execution plans. The role requires the candidate to have some knowledge of the machine learning (ML) side to understand how to build agentic AI solutions, but they are not required to be an ML engineer. The person should demonstrate that they have worked on building a product using ML, as this understanding is critical for agentic solution development. Regarding experience, the preferred candidate should have a minimum of about five to seven years of product building experience, including one to two years with agentic AI product building skills. Preferred Qualifications: While a background in healthcare or life science industry experience is considered an added advantage and a positive factor, it is explicitly not a mandatory requirement for the role. The preference is for candidates to focus on product ownership, meaning the role is focused on building and deploying products for users, and not marketing. Regulated Industry Experience: Proven track record of deploying AI solutions in healthcare, life sciences, or financial services. Platform Scaling: Experience building internal AI infrastructure or platforms used by multiple cross-functional teams. Clinical Knowledge: Familiarity with clinical safety standards, EHR integrations (e.g., FHIR APIs), and healthcare-specific compliance. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles! Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-qualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #J-18808-Ljbffr Techlifecolumbus