Barista

Description

• Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.  Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.  Anticipates customer and store needs by constantly evaluating environment and customers for cues.  Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.  Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.  Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.  Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.  Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed.  Maintains regular and consistent attendance and punctuality.  Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.  Recognizes and reinforces individual and team accomplishments by using existing organizational methods.  No previous experience required Required Knowledge, Skills & Abilities Ability to learn quickly  Ability to understand and carry out oral and written instructions and request clarification when needed  Strong interpersonal skills  Ability to work as part of a team  Ability to build relationships Physical Requirements Constant standing/walking  Occasional stooping, kneeling or crawling  Occasional pushing, pulling, lifting or carrying up to 40 lbs  Occasional ascending or descending ladders, stairs, ramps  Constant computer/POS Register and bar equipment usage  Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine  Constant reaching, turning, and performing precision work around bar area  Constant receiving detailed information through oral communication  Constant talking, expressing or exchanging ideas by means of the spoken word  Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors Constant clarity of vision at near and/or far distances

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