Product Designer

About Tech9

At Tech9, we are driven by a clear mission—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. With proven expertise in product strategy, UX design, cloud architecture, and AI, our teams deliver purpose-built software that meets today's needs and anticipates tomorrow's challenges.

Headquartered in Utah, Tech9 experts collaborate across the United States, Latin America, and India. We offer a

remote working environment

with a collaborative and supportive culture, allowing you to focus on what you do best.

If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we'd love to hear from you. Join us as we work together to redefine the world of software development.

Main Responsibilities

Lead product design from discovery through launch and iteration across the product lifecycle

Balance user needs with business objectives to make strategic product decisions

Conduct user research and use data to inform product strategy and design decisions

Define and prioritize features in collaboration with product managers and stakeholders

Analyze competitive landscape and market trends to identify opportunities

Design end-to-end user experiences including research, wireframes, prototypes, and high-fidelity designs

Establish success metrics and measure product performance against business and user goals

Lead cross-functional collaboration with product managers, engineers, and business stakeholders

Communicate product vision, strategy, and design decisions to diverse audiences

Maintain and evolve design systems to ensure consistency and efficiency

Use AI as an enablement tool to maximize productivity and delivery

Minimum Qualifications

5+ years of professional experience in product design with demonstrated impact on product success

Strong portfolio showcasing end-to-end product design process and measurable business outcomes

Expert proficiency with Figma, including prototyping and design systems

Experience with Adobe Creative Suite (Photoshop, Illustrator)

Proven ability to collaborate with product managers on product strategy and roadmapping

Strong business acumen and understanding of key product metrics (adoption, retention, conversion, revenue)

Demonstrated professionalism in behavior and presentation

Active listener who is kind and passionate about building successful products

Experience working directly with U.S. based clients and stakeholders

Adaptable and quick to adopt AI tools to improve design workflow and delivery

Knowledge of actionable UX, including designing AI-powered experiences that guide users to clear next steps

Required Technical Skills
Product Strategy & Business

Product Strategy Documentation:

Document clear design goals aligned with business objectives, including competitive analysis, target user segments, and feature prioritization

Job-to-be-Done Analysis:

Conduct analysis to ensure solutions focus on the actual jobs users need to accomplish

Feature Prioritization:

Strategically plan and prioritize features based on user needs, business value, and technical feasibility

Competitive Analysis:

Analyze competitive landscape and market positioning to identify opportunities and differentiation

Success Metrics:

Define and track product success metrics including adoption, retention, conversion, and business KPIs

Product Lifecycle Management:

Lead product design across discovery, definition, development, launch, and iteration phases

User Research & Testing

Interview Methodologies:

Conduct contextual inquiries, ethnographic research, and user interviews to deeply understand user needs and motivations

User Testing Methodologies:

Design and conduct usability testing, task-based testing, and A/B testing to validate product concepts

Data Synthesis:

Skillfully synthesize quantitative data from analytics with qualitative insights to inform product decisions

Analytics Tools:

Use tools like Google Analytics to analyze user behavior, track key metrics, and optimize the product journey

Presentation of Insights:

Create compelling presentations using storytelling techniques and data visualization to influence product decisions

User Understanding

Persona/User Identification:

Define and document users and personas based on research to guide product strategy

Journey Mapping:

Map user journeys to visualize touchpoints, pain points, and opportunities for product improvement

User Pain-Point Identification:

Identify and prioritize pain points, advising stakeholders on when to address them with urgency

As-Is-State Mapping:

Map current state of user flows to identify how customers accomplish their goals and where opportunities exist

Designing to Meet User Goals:

Prioritize user goals while balancing business requirements and technical constraints

Product Design Process

User Flowcharts & Diagrams:

Create visual maps that define user interactions and refine product journeys

Site-Mapping:

Visualize product structures to ensure intuitive navigation and support roadmapping

Wireframing:

Create wireframes that communicate product structure, functionality, and intended behaviors

Flow Prototyping:

Generate detailed user flow maps and create prototypes to test product concepts

Broad Solution Exploration:

Generate multiple ideas quickly, showing clear rationale for why certain ideas were eliminated

Instances:

Anticipate all scenarios that users and systems may generate to save time and money

Interaction & Visual Design

Responsive Design:

Ensure product experiences are optimized for all devices and usage contexts

Design Patterns:

Apply established design patterns to solve problems efficiently and create consistent experiences

Design Systems:

Create and maintain comprehensive design systems using atomic design and design token management

Interface Polish:

Create aesthetically pleasing, on-brand interfaces with meticulous attention to detail

Typography:

Select fonts that align with product tone, readability, and brand identity

Color:

Apply color theory principles while meeting accessibility standards

Micro-Copy:

Write copy that builds trust and guides users to complete desired actions

Final Copywriting:

Ensure copy is curated to persuade users to take specific actions aligned with business goals

Motion Design:

Create engaging animations that enhance the product experience

Accessibility:

Ensure products meet accessibility guidelines and are inclusive by design

Conceptual Imagery:

Communicate product vision through visual representations and metaphors

Final Imagery:

Use imagery strategically to enhance user experience while ensuring inclusivity

Documentation & Cross-Functional Collaboration

Clear Documentation:

Provide exact specifications, dimensions, color codes, and interaction details to reduce development misinterpretation

Asset Prep & Delivery:

Export assets in various formats with clear naming conventions and version control

Version Management:

Maintain organized files with detailed notes using tools like Jira or Trello

Style Sheets:

Create and maintain comprehensive style guides for consistent product experience

Proactive Communication with Engineers:

Lead meaningful engagement with developers to make informed product decisions

Design Quality Assurance:

Ensure implementation aligns with product vision and design intent

QA Communication & Documentation:

Address QA issues through clear communication and prioritization

Stakeholder Communication:

Collaborate with product managers, executives, and business stakeholders to align product decisions

Interview Process Overview
Below you'll find an outline of the interview plan for our Senior Product Designer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

Application and Portfolio evaluation

30-minute screening with a member of our Recruitment team

1-hour Virtual design session interview with one of our senior designers (focus on product thinking and problem-solving)

1-hour Virtual final interview with our Head of Design (focus on strategic thinking and collaboration)

J-18808-Ljbffr