Retail IT Support Specialist Keep Our Stores Running

AKIRA is seeking an IT Support Specialist for its Chicago HQ to maintain and troubleshoot store-level IT infrastructure. You will handle hardware, software, and network issues, work with Shopify POS on a retail floor, and manage tickets via Freshservice. This full-time, on-site role requires cross-functional collaboration with the IT team and occasional after-hours on-call support. Ideal candidates have 3–5 years of hands-on retail IT experience, strong problem-solving skills, and the ability to #J-18808-Ljbffr Akira