Loan Specialist

Loan Specialist Opportunity

For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.

The Loan Specialist supports the management of the office by ensuring efficient administration, accurate loan processing, and compliance with company and regulatory requirements. This role includes processing loan applications, assembling and verifying loan documents, and maintaining accurate paperwork to help mitigate risk and prevent potential losses.

Responsibilities also include contacting customers regarding payment arrangements, facilitating loan extensions and modifications, and maintaining payment schedules as needed. In the manager's absence, the Loan Specialist may oversee office operations to help maintain continuity and productivity.

Job Duties Include:

• Contacts customers by phone or mail to collect amounts due or arrange payment plans.
• Identifies solutions to help customers refinance accounts and bring past-due accounts current.
• Properly closes loans and ensures all loan requirements are clearly explained.
• Conducts collection calls on overdue accounts.
• Uses company-provided location services to locate past-due customers.
• Reviews pending applications and contacts prospective customers to support accurate and timely processing.
• Supports account growth by offering loans to former and prospective customers.
• Sells applicable ancillary products, including taxes, referrals, and car club services.
• Maintains required forms and loan documentation in accordance with company guidelines and applicable federal and state laws.
• Prepares copies of financial and legal documents as requested.
• Ensures accurate and timely loan processing through proper system entry and up-to-date customer information.
• Enters customer payments into loan management software.
• Processes payment extensions and maintains accurate collection notes within customer accounts.

Benefits — Why Sun Loan Is Your Ideal Workplace

• Low-deductible, affordable medical plans, including medical, dental, and vision
• Telehealth access
• On-demand pay
• Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
• 401(k) with company match
• Paid Time Off, including holidays, vacation, and sick time
• Bonus opportunities
• Career development and advancement paths
• Formal and comprehensive training program

Must have availability to work:

• Monday - Thursday 8:30 am - 5:30 pm.
• Fridays 8:30 am - 6:00 pm.
• Saturdays 8:30 am -12:30 pm (rotational basis related to office needs).
• Some overtime may be required.
• No Sundays!

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.