IT Support Specialist

Title: IT Support Specialist Job Type: Contract to hire Contract Length: 6-month contract to hire Target Start Date: 10/20 Work Location/Structure: Hybrid in Campbell, CA (Minimum 3 days/week) About the Opportunity Our client, a leader in cloud security, is looking for a skilled IT Support Specialist to join their team for a Contract-to-Hire engagement. This project involves providing critical IT support to a dynamic and fast-paced environment, including executive-level stakeholders. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly. Key Responsibilities & Deliverables This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include: Providing comprehensive IT support and troubleshooting for macOS and Windows operating systems. Supporting C-suite and executive-level stakeholders with responsive, proactive, and adaptable IT assistance. Managing and troubleshooting enterprise tools such as Okta, MDM solutions, and Google Workspace. Facilitating global onboarding and offboarding processes efficiently and effectively. Delivering broad-level IT support across different functions and time zones. Required Skills & Experience We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have: Minimum 3+ years of impact-driven experience in IT support. Deep expertise in hands-on troubleshooting across macOS (heavier focus) and Windows. This isn't a learning role—you need to be a subject matter expert. Demonstrated ability to work autonomously and manage your own time effectively to meet project goals. Excellent communication skills with a polished, professional demeanor. Prior experience supporting C-suite/executive-level stakeholders. Familiarity with enterprise tools such as Okta, MDM solutions, and Google Workspace. Experience with global onboarding/offboarding processes and broad-level support across different functions and time zones. High energy and initiative; eager to grow and creatively add value. Ability to help uplevel internal processes and elevate the support function. #J-18808-Ljbffr DeWinter Group