Care Coordinator for Private Duty Care

Care Coordinator / Scheduler for Private Duty Care Location: Overland Park, KS (coordinating care in client homes across the region) Schedule: Monday–Friday, standard office hours (no weekends) Position Summary As a Care Coordinator / Scheduler , you’ll be the central point for daily care operations—managing caregiver assignments, maintaining client and staff relationships, and ensuring smooth delivery of services in client homes. This role offers a professional challenge and clear pathways for career advancement Key Responsibilities Accurately staff and schedule caregivers to match client needs Manage multi-line phone system—answer inquiries, route calls, and handle messages Build and maintain strong relationships with clients, families, and field staff Interview and onboard potential field staff candidates Troubleshoot scheduling, client, or caregiver issues and provide timely resolutionsMaintain organized client files and monthly summary reports Review client documentation before onboarding new clients Execute additional administrative or special projects as assigned Required Qualifications Prior office experience required; administrative or care coordination experience preferred Ability to manage multiple phone lines professionally and efficiently Excellent organization, attention to detail, and problem-solving skills High school diploma or GED required Professional, compassionate, empathetic communication skills Strong verbal and written communication, with the ability to articulate clearly in person and on the phone Demonstrated ability to appropriately match caregivers with client needs and schedules Benefits Competitive salary Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage Paid holidays and PTO starting day one Career advancement opportunities Positive, growth-oriented workplace culture #J-18808-Ljbffr Phoenix Home Care and Hospice