Driver

Job Title

Behavioral Health Allies (BHA) is seeking reliable, safety-focused Drivers to provide safe and supportive transportation for clients, staff, and materials across programs and community locations.

In this role, you will serve as a front-line representative of the organization, ensuring every passenger experiences professionalism, dignity, and care during transport. Drivers are responsible for maintaining safe vehicle operation, following all transportation protocols, and supporting a structured, calm, and respectful environment throughout every trip. This role is grounded in safety, consistency, and compassionate service, ensuring clients are transported securely and on time to appointments, activities, and program locations.

• Provide safe, timely, and courteous transportation for clients, staff, and program materials

• Assist passengers entering and exiting vehicles, including those using mobility equipment

• Conduct pre-trip and post-trip vehicle inspections and report any safety or maintenance concerns

• Maintain accurate driving logs, mileage records, and incident documentation

• Ensure vehicles remain clean, safe, and properly maintained at all times

• Follow all traffic laws, safety protocols, and organizational transportation policies

• Support clients during transport using patience, professionalism, and trauma-informed awareness

• Maintain confidentiality and protect sensitive client information at all times

• Transport individuals to appointments, community activities, and program sites as scheduled

• Respond calmly and appropriately to unexpected situations or behavioral escalations during transport

• Collaborate with program staff and supervisors to coordinate transportation needs and schedules

• Participate in required trainings, meetings, and ongoing development

• Represent BHA positively in the community as a professional and trustworthy ambassador

• Complete required reports, documentation, and timekeeping accurately and on time

• High school diploma or equivalent required

• Valid Missouri Class "E" license with "S" endorsement (or equivalent out-of-state license) required

• Clean driving record and ability to maintain eligibility under company insurance

• Minimum 2 years of professional driving or transportation experience preferred

• Experience transporting individuals with developmental disabilities, behavioral health needs, or medical conditions preferred

• Strong commitment to safety, professionalism, and confidentiality

• Ability to remain calm and focused in high-pressure or unpredictable situations

• Strong communication and interpersonal skills

• Attention to detail in documentation, vehicle checks, and passenger safety

• Knowledge of defensive driving practices preferred

• Training in crisis de-escalation or passenger support preferred

• Ability to pass background checks, drug screening, and required evaluations

• Willingness to complete required medical and fitness-for-duty evaluations when applicable