Automatic Door Service Technician

Automatic Door Service TechnicianReady to take your technical skills on the road? We're looking for a motivated, customer-focused technician with experience in mechanical repair, electrical troubleshooting, maintenance, or related trades. In this field-service role, you'll travel to customer sites to troubleshoot, repair, and maintain door systems while delivering exceptional service and building lasting customer relationships. If you enjoy solving problems and making a difference for customers every day, this could be the perfect opportunity for you.ResponsibilitiesAssist and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers.Learn to diagnose faulty equipment and apply knowledge of functional operation of unit and systems to identify the extent and cause of malfunction.Work with dispatch team and other departmentsUnderstand the safe use of equipment and tools in compliance with OSHA standards.Completes work orders on computer-based documents according to established proceduresProject a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner.Communicate and work with the parts and sales departments to ensure the customer's needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.Travel throughout coverage area during workday.Drive safely and efficiently from point to point in service area.Proactively support our safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices on site, in the warehouse and in the office.Performs work in a variety of customer environments including exposure to elements and in-climate weather.Performs all other duties assignedQualificationsQualifications High school diploma or GED requiredMechanical and electrical skills required; troubleshooting experienceAbility to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team membersAble to perform basic math and read a tape measureStrong problem?solving skills with the ability to follow written, verbal, diagram, or schedule-based instructionsValid driver's license required; must obtain AAADM certification (ANSI 156.10 & 156.19) within six months of hirePHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds. A two-person lift is required for anything 50 pounds and more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Must be capable of working at heights to service doors and operators using laddersWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in many different environments including hospitals, pharmaceuticals facilities, business offices and retail locations and is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, extreme heat, risk of electrical shock, and vibration.We are an Equal Opportunity Employer and do not discriminate against applicants or employees based on any protected characteristic under federal, state, or local laws. Reasonable accommodations are available upon request.About UsThe Overhead Door™ Brand is one of the most recognized and respected brands in the garage door industry. For 100 years, the Overhead Door™ Brand has stood for product quality and expertise, as well as professional service. From commercial and industrial upward-lifting doors and access systems to residential garage doors and openers, we combine quality, dependable products with reliable service to consistently give home and business owners confidence and peace of mind. Because we care about safety, we require that all of our garage doors and commercial doors be installed by professionally trained technicians. We offer specialized training on the installation of our doors through ongoing classes offered through ARCAT. When you are looking to have a garage door or commercial door installed, be sure to look for the Red Ribbon logo from the garage door company you call. If the company does not display the Red Ribbon logo on their advertising, building, trucks or uniforms, you are not dealing with an authorized distributor of Overhead Door™ products.About the TeamYour expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and service and repair all makes and models of automatic doors and windows from all manufacturers. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.