Medical Receptionist, Experienced

Medical Receptionist (Healthcare / Front Desk)

Growth Opportunity | Benefits + 401(k) Match

About Us

Spectrum Vision Partners (SVP) supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. With 1,400+ employees and 50+ locations, we are committed to delivering exceptional patient care in a collaborative, team-focused environment.

We offer medical, dental, vision, 401(k) with match, generous PTO, and opportunities for internal advancement.

Position Overview

The Medical Receptionist is the first point of contact for our patients and plays a key role in delivering an outstanding patient experience. This position supports front desk operations, scheduling, insurance verification, and patient flow in a busy medical office.

Key Responsibilities

• Greet and check in/out patients; manage front desk operations
• Schedule appointments and coordinate complex calendars for providers
• Verify insurance and maintain accurate patient records
• Collection of copays, co-insurance, deductibles and any outstanding patient balances. As well as, have the ability to have financial conversations with patients.
• Manage patient flow and support providers and clinical staff
• Handle medical records and sensitive patient information
• Provide administrative support as needed
• Handle phones and triage patient phone calls (high call volume)
• Schedule Requirement: Must be able to work full-time between 6:30am and 6:30pm (typically 8 hours shifts) and availability to work 1 Saturday per month.

Qualifications

• 2+ years of experience as a Medical Receptionist preferred
• Minimum 1 year of customer service experience required
• Experience in a medical office or healthcare setting preferred
• Familiarity with EMR/EHR systems a plus (Nextgen preferred)
• Experience with Clearwave and insurance websites preferred
• Strong communication and customer service skills
• Proficient in Microsoft Office and able to communicate professionally via email
• Detail-oriented with strong organizational skills
• Reliable transportation required

Spectrum Vision Partners is an Equal Opportunity Employer committed to diversity, equity, and inclusion.