Operations Supervisor

Coordinate and supervise day to day operations of the onboarding team Train and develop new clients (sellers/lenders) Ensure agreements and orders are in compliance to revenue and company policy Supervise team productivity to ensure SLA commitment Responsible for monthly audits; ensure all service requests within Cherwell ticketing system are processed accurately and timely Resolve and track issues/inquiries from Sales Maintain security and integrity controls of all confidential client data Assist with the creation of a comprehensive training program for staff Requirements A Bachelors Degree in Business, Business Administration, Information Management, or equivalent experience Minimum of 3 years experience working in an Operations environment, driving improvements that have resulted in measurable business impact Minimum of 2+ years experience in a supervisory or lead capacity Strong computer skills Experience using CRM tools such as SalesForce, DocUsign, Cherwell ticketing systems and Clickup project management #J-18808-Ljbffr Jobtailor