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Customer Care Manager - State Farm Agent Team Member

$50k - $75k

Tyler Fredieu

Shreveport, LA
Customer Care Manager

At Tyler Fredieu State Farm agency, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.

Responsibilities

  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.

Qualifications

  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.

Compensation: $50,000.00 - $75,000.00 per year

We're Hiring!

If you want to work in an environment that is fun, challenging, and rewarding, then Tyler Fredieu - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
  • Our office is located in Shreveport, LA.
  • Our office is open 8:30am-5:00pm.
We Look Forward to Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply
Vacancy posted 2 days ago
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