Senior Software Engineer

OpenAI is seeking an experienced, hands-on support leader to build and run the support and escalation motion for Rosalind and OpenAI’s life sciences customers. This role combines a builder track with frontline duties, owning complex cases, diagnosing issues, and coordinating cross-functional teams to drive resolution. You will create intake paths, playbooks, knowledge, tooling, and operating mechanisms to support biosciences workflows across ChatGPT, Codex, and the OpenAI API. #J-18808-Ljbffr